We are a dynamic and growing technical solutions provider nestled in the heart of Lexington, KY, and we're seeking a skilled Freelance Technical Writer to join our remote team. This is an outstanding opportunity for an individual who thrives on distilling complex information into clear, concise, and user-friendly documentation. Your expertise will directly contribute to enhancing user experience and fostering customer satisfaction.
Your Contribution
- Produce meticulously crafted documentation for our software products, catering to a varied audience ranging from end-users to developers.
- Develop comprehensive user manuals, API documentation, and troubleshooting guides that meet industry standards.
- Collaborate closely with our engineering and product teams to gain a thorough understanding of our products' functionality.
- Consistently revise and update existing documentation based on user feedback and product changes, ensuring ongoing accuracy.
- Apply meticulous attention to detail when editing and proofreading documents to maintain the highest level of quality.
- Contribute to the overall content strategy, participating in brainstorming sessions to create relevant and compelling content.
- Conduct comprehensive research to support the development of detailed technical content that aligns with industry best practices.
Essential Qualifications
- A background that showcases your expertise in technical writing, preferably with a portfolio of sample documents.
- Ability to explain technical concepts clearly and concisely, utilizing a variety of media when necessary.
- Strong analytical skills to dissect complex problems and create logical solutions.
- Experience with various documentation tools and software, such as MadCap Flare, Confluence, or similar.
- Solid understanding of the software development lifecycle and ability to navigate an agile work environment.
- Exceptional written and verbal communication skills.
- Self-starter with a proactive approach to learning new technologies and contributing to a growing team.
Benefits
We value our freelance team members and offer a competitive compensation structure, as well as:
- Flexible Work Arrangement: Enjoy the freedom to work from anywhere, setting your own schedule.
- Project Diversity: Exposure to varied projects that will constantly challenge and expand your skills.
- Collaborative Environment: Work closely with talented professionals in a supportive setting.
- Professional Growth: Access to professional development opportunities to continue growing your skill set.
- Prompt Payment: Reliable and timely payment for all completed projects.
- Lexington Culture Integration: Occasional (optional) opportunities to engage with the local Lexington tech community, integrating remote work with local networking.