1 job found
- We're a SaaS company experiencing significant growth and our documentation isn't keeping pace! We need a sharp freelance technical writer near Aurora, CO, to bridge the gap. You'll be creating clear, concise, and user-friendly content to empower our customers and reduce support inquiries. If you're passionate about simplifying complex information, we want to hear from you. **Your Mission: Document Domination** * Translate technical specifications into accessible user guides, tutorials, and API documentation. * Collaborate with engineers and product managers to understand software functionalities and updates. * Maintain and update existing documentation to ensure accuracy and relevance. * Create troubleshooting guides and FAQs to address common user issues. * Employ screen captures and video demonstrations to enhance documentation. * Adhere to established style guides and branding standards. * Consistently gather feedback and improve documentation. * Implement content strategies aligned with product release schedules. * Champion effective documentation in our Agile environment. * Contribute to our evolving knowledge base. **The Qualities That Define You:** * A proven track record showcasing technical proficiency and exceptional writing skills. * Familiarity with software documentation tools and platforms (e.g., Confluence, Git). * Experience documenting REST APIs. * Understanding of SaaS business models and terminology. * Comfort independently managing projects and delivering high-quality results on time. * Exceptional research, organizational, and critical-thinking skills. **Perks of Being On Our Team:** As a freelancer, you enjoy the flexibility to balance work with other commitments, crafting your work schedule and projects. We offer: competitive hourly rates based on your skills and experience; a challenging and engaging work environment where your ideas are valued; the opportunity to expand your portfolio and contribute to innovative SaaS solutions; the freedom to work remotely from Aurora, CO and manage your time. Plus, you'll have access to internal knowledge resources, the chance to work directly with our tech team, and clear guidelines to ensure smooth and fulfilling project experiences. We see our freelancers as an important component to the long term success and support of our growing user base. **Our Culture** We’re a rapidly-growing SaaS provider on the cutting edge of [Your industry]. Our team values clear communication, continuous learning, and a customer-first approach. We offer ample opportunities to collaborate across departments and contribute innovative ideas. While we embrace casual camaraderie, we also are disciplined to meet business objectives. We seek out new team members who complement and enhance our corporate values and who aren’t afraid to ask “why” and push boundaries. At [Your company], everyone has a seat at the table.Aurora, CORemoteFreelance$45 - $65 per hourTechnical Writing & Blogging9 days ago