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- Our client, a rapidly expanding software firm nestled in the vibrant heart of St. Petersburg, Florida, needs a savvy Technical Writer to produce compelling, user-centric documentation. **The Mission at Hand** Craft lucid and technically accurate documents, which serve as indispensable guides for our diverse user base. These resources span a wide spectrum, including user manuals, API documentation, release notes, and troubleshooting guides. The goal is to simplify the complex, creating resources that empower users. **Daily Responsibilities** * Partner with product development, engineering, and customer support teams to fully grasp software functionalities. * Author clear and concise user manuals, API documentation, and troubleshooting guides. * Create tutorials, instructional videos, and FAQs for the online help center. * Oversee the complete documentation lifecycle from planning and writing to editing and publication. * Continuously enhance and modernize documentation based on user feedback and technical updates. * Lead user research and usability tests to boost document efficiency. * Contribute to the formulation of technical writing standards and protocols. * Remain informed about the newest software advancements and documentation methods. **Essential Skillsets & Experiences** * Demonstrated proficiency in technical writing, featuring a portfolio showcasing user guides, API documentation, or technical articles. * Deep comprehension of software development lifecycles and methodologies. * Capacity to quickly master sophisticated software and translate technical insights into easy-to-understand documentation. * Exceptional ability to edit, proofread, and ensure accuracy. * Familiarity with documentation tools such as Confluence, Jira, and MadCap Flare. * Exposure to creating documentation for cloud-based services is a significant advantage. * Keen eye for design and the power to ensure uniformity throughout all content. * A natural curiosity and commitment to problem-solving with excellent communication capabilities. * Previous engagement with St. Petersburg's thriving tech community. **A Competitive Benefits Program** * Highly competitive compensation paired with a full spectrum of health benefits (medical, dental, vision). * Substantial time off, encompassing generous vacation and holiday allowances, which ensures a healthy balance between your professional and private life. * Unrivaled opportunities for professional growth through structured training programs, conference opportunities, and certification paths. * Modern, flexible work solutions promoting work-life balance. * Engaging, team-centric culture fostering innovation, inclusiveness, and recognition. Enjoy social events and collaborative projects. * Equity participation options. This opportunity helps ensure everyone’s dedicated contributions are rewarded. * Company matched 401(k) program with immediate vesting that boosts your long-term financial planning. Contribute easily, leveraging pre-tax deductions and benefiting from immediate ownership. * A progressive stance toward mental wellness with resources and policies emphasizing support. Our office, in St. Petersburg, presents convenient access to some of the best beaches and cultural hotspots that the city offers.St. Petersburg, FLRemote & On-siteFull-time$70,000 - $90,000 per yearTechnical Writing & Content Marketing13 days ago