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- We are on the hunt for a meticulous and insightful Technical Writer to join our growing team in Long Beach, CA. You'll play a critical role in simplifying complex technical information for our diverse user base. If you possess a knack for clarity, precision, and user-centric content, we want to hear from you! **Responsibilities: Clarity, Precision, and User-Centric Content** * **Crafting and Refining Technical Documentation**: Take ownership of creating and updating a wide array of technical documents, including user manuals, API documentation, installation guides, troubleshooting guides, and release notes. Translate complex technical concepts into clear, concise, and easily digestible language for both technical and non-technical audiences. * **Collaborating with Subject Matter Experts**: Partner closely with engineers, product managers, and support teams to gather accurate information and insights about our products and services. Conduct interviews and participate in technical discussions to understand the intricacies of our technology and ensure the accuracy and completeness of your documentation. * **Maintaining Documentation Standards**: Enforce consistency in style, format, and terminology across all technical documentation. Adhere to established style guides and documentation processes to ensure a professional and cohesive user experience. * **Optimizing Content for SEO and Usability**: Implement SEO best practices to improve the visibility and discoverability of our technical documentation. Structure content logically, using clear headings, subheadings, bullet points, and visuals to enhance readability and comprehension. * **Gathering User Feedback**: Actively solicit and incorporate user feedback to continuously improve the quality and relevance of our technical documentation. Analyze user surveys, support tickets, and forum discussions to identify areas for improvement and address user pain points. * **Managing Documentation Projects**: Coordinate and manage documentation projects from start to finish, including planning, writing, editing, and publishing. Ensure that projects are completed on time and within budget. **Ideal Candidate Profile: Expertise That Shines** * A bachelor's degree or advanced formal study in Technical Communication, English, Computer Science, or a closely related domain. * A demonstrably strong foundation in technical writing, with a proven track record of crafting effective technical documentation for software, hardware, or other technology products. * Exceptional communication proficiencies, both written and verbal, with the knack for articulating technical concepts with precision and clarity. * Familiarity with documentation tools and platforms, like Confluence, or MadCap Flare. * Proficiency in implementing SEO best practices to enhance content discoverability and visibility. * A deeply collaborative spirit, complemented by the knack for effectively teaming up with subject matter authorities and cross-functional units. * Being based in Long Beach, CA (or be willing to relocate here). While we are also open to remote roles, being based locally can make things more efficient! **Why Join Us? Opportunities and Advantages** * Competitive compensation: We provide competitive salaries commensurate with experience and qualifications. * Comprehensive perks: Our offerings encompass extensive healthcare plans, 401(k) schemes, generous paid leave, and more. * Growth potential: We provide abundant avenues for expert advancement, spanning workshops, certifications, mentorship initiatives, and exposure to nascent technologies. * A thrilling work environment: Dive into a setting that stimulates both inventiveness and unity. * Influence: Your impact will steer the progress and triumph of our undertakings. * Location: The role can be on-site or hybrid if you are in Long Beach, allowing easy access to all of the Southern California perks and weather!Long Beach, CARemote or On-sitePart-time$50,000 - $70,000 per yearTechnical & Copywriting25 days ago