We are seeking a detail-oriented and highly skilled Technical Writer in Frisco, TX, to join our rapidly expanding team. Our organization is experiencing significant growth, which has created a crucial need for meticulously documented software solutions and user guides. As a Technical Writer, your mission will be to transform complex technical information into easily digestible content for our users and internal teams.
Core Responsibilities: Documentation Excellence Your primary focus will be on creating, maintaining, and updating technical documentation for our various software products. This involves writing user manuals, API documentation, troubleshooting guides, release notes, and FAQs. A critical aspect of your role is collaborating closely with software developers, product managers, and quality assurance engineers to gather essential technical insights and ensure accuracy.
Essential Functions Include:
- Composing clear, concise, and accurate technical documentation, including user guides, API documentation, and troubleshooting manuals.
- Working closely with development and product teams to acquire in-depth knowledge of our software solutions.
- Organizing and structuring documentation for ease of use and optimal searchability.
- Maintaining and updating existing documentation to reflect software updates and improvements.
- Incorporating feedback from internal teams and end-users to refine documentation quality.
- Contributing to the continuous improvement of our documentation processes and standards.
Career Background and Abilities:
The right candidate will possess a Bachelor's degree in English, Technical Communication, Computer Science, or a related discipline. Solid industry experience, preferably demonstrated within a technical writing capacity, is important for success. Your ability to interpret complex technical concepts and translate them into simple, audience-focused language is key. Familiarity with documentation tools and software development methodologies is essential. We are particularly interested in candidates with a strong portfolio of technical writing samples.
Qualities We Appreciate:
- Exceptional written and verbal communication abilities.
- Ability to quickly grasp and explain intricate technical concepts.
- Proficiency with documentation tools (e.g., MadCap Flare, Confluence, DITA).
- Knowledge of software development life cycle (SDLC) methodologies.
- Capacity to operate both independently and within a collaborative team setting.
- Great aptitude for attention to detail and accuracy.
Total Rewards Package
Our commitment extends to offering a comprehensive benefits package. Enjoy competitive health insurance plans covering medical, dental, and vision needs. Secure your future with our 401(k) plan, including generous company matching. Take advantage of paid time off for vacations, sick leave, and holidays. Our employee wellness programs promote a healthy lifestyle through gym membership discounts and wellness resources. We also emphasize continued skill cultivation by allocating funds for professional development courses, seminars, and conferences. Additional benefits include life insurance, disability coverage, and employee assistance programs to enhance overall well-being.
Our Frisco office boasts a collaborative environment, encouraging knowledge sharing and team success. We value our employee"s work/life balance, providing the tools and programs that promote that. Your work contributes to helping shape our organization as the leader in our industry.