16 jobs found
- Our expanding product development division seeks a seasoned technical writer to produce clear and concise documentation for our internal engineering teams and external user base in San Jose, CA. If you have a background translating complex technical concepts into user-friendly language and thrive in a dynamic, collaborative atmosphere, this contractor role could be your next great opportunity. This is a hybrid or remote opportunity. **Primary Objectives** * Craft and maintain internal API documentation, developer guides, and architectural diagrams. * Develop and update end-user documentation, including installation guides, troubleshooting manuals, and FAQs. * Collaborate closely with product managers, engineers, and quality assurance teams to gather information and validate documentation accuracy. * Maintain a style guide to ensure consistent tone and formatting across all documentation. * Stay abreast of new product features and updates, promptly updating documentation accordingly. * Gather user feedback and analytics to identify areas for documentation improvement. **Expertise You'll Contribute** * Proven track record as a technical writer, preferably in a software development environment. * Deep understanding of software development lifecycle and documentation processes. * Exceptional writing and communication skills, with a keen eye for detail. * Familiarity with various documentation tools and formats (e.g., Markdown, reStructuredText, HTML, XML). * Ability to independently research and synthesize information from diverse sources. * Experience with version control systems (e.g., Git) and documentation hosting platforms. **Qualities We Admire** * **Analytical Mindset**: An aptitude for distilling intricate information into easy-to-understand language is highly desirable. * **Collaborative Spirit**: Excels in a team-centric environment and actively contributes to knowledge sharing. * **Adaptability**: Remains agile and productive amidst shifting priorities and accelerated timelines. * **Initiative**: Displays proactivity and resourcefulness when addressing ambiguous situations. **What We Offer** * Competitive contractor rates, aligning with industry benchmarks. * Flexible work schedules, enabling an ideal equilibrium between professional endeavors and personal life. * Opportunities to collaborate with a diverse team of accomplished specialists. * Impactful contribution to a high-growth technology enterprise in the heart of Silicon Valley. * Access to cutting-edge technologies and industry-standard development methodologies. * A dynamic, collaborative work atmosphere fostering individual development and team success. **Specific Location Insights for San Jose, CA** Given the strong tech focus in San Jose, experience documenting software for developers (SDKs, APIs) is a big plus. We want documentation that rivals that of local tech giants. Our teams work from a high-end office downtown and like to brainstorm together in person a few days a week, but we are very flexible to help people make their lives work. Experience in or familiarity with documentation best practices from companies in the Valley, such as Google, Apple, Adobe, or Cisco is also a plus, if you are in that environment and know the gold standard.San Jose, CAHybrid or RemoteContractor$60-$80 per hourTechnical & Business Writing5 days ago
- Our rapidly expanding fintech company needs a sharp technical writer to craft clear, concise, and user-friendly documentation for our complex suite of financial tools. As a key member of our Newark-based product development team, you'll work closely with engineers, product managers, and UX designers to create tutorials, API documentation, and user guides that empower our customers to leverage the full potential of our platform. If you thrive in a fast-paced environment and have a passion for making complex information accessible, we want to hear from you. **Documenting Our Financial Innovation: Your Role** * Translate technical specifications into easy-to-understand language for diverse audiences, including developers, financial analysts, and end-users. * Develop and maintain comprehensive API documentation, ensuring accuracy and completeness. * Create user manuals, online help systems, and interactive tutorials that guide users through our platform's features and functionalities. * Collaborate with engineers and product managers to gather information and validate documentation accuracy. * Contribute to the development of our documentation style guide and templates. * Participate in usability testing to ensure documentation meets user needs. * Manage documentation projects from conception to completion, ensuring timely delivery and adherence to quality standards. * Maintain a thorough understanding of our products and the financial technology industry. **Your Intellectual Arsenal** * A bachelor's degree in technical communication, English, computer science, or a related field. * Demonstrated background in technical writing, preferably in the financial technology sector. * A strong grasp of API documentation tools and methodologies (e.g., Swagger, Postman). * Proven ability to write clear, concise, and user-friendly documentation. * Exceptional communication and collaboration skills. * Proficiency in using documentation tools such as MadCap Flare, Adobe RoboHelp, or similar. * Familiarity with agile development methodologies. * Knowledge of financial concepts and terminology is a plus. **The Perks of Joining Our Newark Team** At our company, we are keen on ensuring the financial and mental wellbeing of our employees. In addition to competitive salaries and benefits packages, we have the following perks: * Comprehensive health, dental, and vision insurance. * Generous paid time off and holiday leave. * 401(k) plan with company matching. * Professional development opportunities. * Stock options. * Employee assistance program. * On-site gym and wellness center. * Team-building events and social gatherings. * Modern, collaborative workspace in downtown Newark, close to public transportation. * Hybrid work arrangements, offering flexibility and work-life balance. **Our Newark Narrative: Shaping Financial Futures** We're a fast-growing fintech company committed to revolutionizing the financial industry. Our office in Newark is more than just a workplace; it's a hub of innovation and collaboration where bright minds come together to solve complex challenges and create cutting-edge solutions. We value creativity, teamwork, and a passion for making a difference in the lives of our customers. Join us and become a part of our story as we shape the future of finance.Newark, NJHybrid / On-siteFull-time$75,000 - $95,000 per yearTechnical & Financial Writing6 days ago
- Our client, a dynamic SaaS company revolutionizing the healthcare industry, is seeking a highly skilled and experienced Freelance Technical Writer in Dallas, TX, to develop clear, concise, and user-friendly documentation for our innovative platform. Our editorial team is experiencing rapid expansion, creating the need for a stellar writer to contribute to our product’s success. Our dedication to seamless user experiences means documentation that’s readily accessible and easily understood. This role offers the flexibility of remote or hybrid work, aligning with your individual preference. This freelance position begins immediately, offering excellent compensation. As a Technical Writer, your primary impact will be the crafting and maintaining comprehensive technical documentation, user manuals, API documentation, and troubleshooting guides. You will work closely with software developers, product managers, and support engineers to gather information and transform complex technical details into accessible content. A commitment to producing meticulously crafted content will support customers in realizing the full capabilities of our product. A primary goal will be to foster a culture of learning through readily available reference materials. **Key Responsibilities:** 1. Design, develop, and maintain a variety of technical documentation, including user guides, API references, integration guides, and FAQs. 2. Collaborate with developers, product managers, and subject matter experts to ensure accuracy and completeness of technical information. 3. Translate complex technical concepts into easy-to-understand language for both technical and non-technical users. 4. Create and maintain templates for consistent documentation style and formatting. 5. Continuously improve documentation based on user feedback and usability testing. 6. Manage multiple documentation projects simultaneously, adhering to deadlines and priorities. 7. Participate in the development and enforcement of documentation standards and processes. 8. Maintain documentation repository and ensure proper version control. 9. Contribute to website updates, blog posts, and knowledge base articles to enhance user education and support. **Necessary Qualifications:** * Proven history of producing top-notch technical content in a fast-paced environment. * Exceptional ability to synthesize and simplify intricate data into comprehensive documentation. * Deep comprehension of software development lifecycles and technical procedures. * Experience crafting API documentation, user guides, and white papers. * Hands-on journey with documentation tools (e.g., Sphinx, Read the Docs) and version control (e.g., Git). * Demonstrable experience in working with diverse technical teams to source content and review deliverables. * Ability to operate autonomously, balancing individual writing projects with team commitments. **Desirable Attributes:** * Practical understanding of SaaS business models. * Participation in community writing forums, providing expertise on emerging writing techniques. * Engagement with software engineering discourse, gaining awareness of new technologies. **What We Offer:** * Competitive freelance compensation, commensurate with expertise. * Flexibility to choose either remote or hybrid work setting in Dallas, TX. * Chances for growth and involvement within a pioneering SaaS entity. * Engaging team environment supporting ongoing study and development.Dallas, TXRemote/HybridFreelance$45 - $65 per hourTechnical Writing & Web Content7 days ago
- Our forward-thinking company seeks a versatile and detail-oriented Technical Copywriter in the vibrant city of Boston, MA. This hybrid role is tailor-made for someone passionate about bridging the gap between complex technical information and clear, concise copy. **The Heart of the Matter: Your Contributions** As our Technical Copywriter, your core objective will revolve around creating documentation and copy that empowers our users and internal teams. You will be: 1. **Translating Complexity:** Deconstructing intricate technical concepts into user-friendly guides, FAQs, and knowledge-based articles. Your ability to clarify dense information is essential. 2. **Writing Product Tutorials:** Crafting step-by-step product tutorials that enhance user adoption and understanding. Expect to get "hands-on" with our software and systems to become an expert. 3. **Collaboration with SMEs:** Engaging and working closely with subject matter experts (SMEs) to acquire information and ensure accuracy of all documentation. 4. **Content Editing & Review:** Refining, proofreading, and maintaining a high standard of quality across all technical documentation. 5. **Enhancing UI Text**: Suggesting improvements to user interface (UI) text and descriptions to improve user experience and reduce support inquiries. Your language choices matter. 6. **Creating Release Notes**: Formulating well-written release notes that are understandable by both technical and non-technical audiences. **Necessary Ingredients: Skills and Background** * **Background**: A vocational history that includes experience as a Technical Writer, Technical Copywriter, or related field. We require at least 3-5 years dedicated to creating technical copy and documentation. * **Academic Credentials:** A bachelor's degree or equivalent professional experience in a technical field, communications, or related field is highly desirable. * **Software Prowess**: Proficiency in documentation tools (e.g., MadCap Flare, Adobe RoboHelp, or similar). Aptitude with project management software (Jira, Asana, etc.) is also crucial. * **Exceptional Communication Skills**: Excellent written and verbal communication skills. Your capability to simplify complex topics will be vital. * **Technical Expertise:** A robust understanding of software development lifecycles, API documentation, and SDLCs. * **Detail-Oriented Ethos**: An unwavering attention to detail, with the capacity to spot and fix even the most subtle errors. * **Portfolio**: Please provide samples of your previous technical documentation, copywriting and articles. **Life with Us: Rewards and Culture** * **Comprehensive Benefits:** Access to healthcare, vision, and dental plans, designed to keep you healthy and secure. * **Paid Time Off:** Generous PTO and paid holidays to recharge and spend quality time with friends and family. * **Professional Growth**: Ongoing training and professional development opportunities, empowering you to expand your horizons. * **Community Focus:** Join volunteer opportunities that enrich the Boston community. We focus our efforts on local tech education. * **Innovative Environment**: Join a cutting-edge, innovation-centered culture where your creativity is encouraged and celebrated. * **Hybrid Work Arrangement:** The flexibility of a hybrid role blending both on-site and remote work in the Boston area. Be prepared to work on site 2-3 days a week. **Why This Role Matters** Your expertise will be instrumental in ensuring our customers and teams get the knowledge and clarity they need, right when they need it. You'll join a company with a growing global presence with many paths to progress your career as we rapidly scale. By clearly communicating and simplifying our products, you will enhance our customers' user experience and our company's credibility. Join us and turn technical jargon into the language of innovation and understanding.Boston, MAHybridContractor$60,000 - $80,000 per yearTechnical & Copywriting10 days ago
- Our innovation lab seeks a part-time, hybrid blog writer in San Francisco. This isn't just about writing; it's about crafting compelling narratives around emerging technologies and their societal impact. We are less interested in flawless grammar than a voice that resonates with the early adopter community. This is an opportunity to shape the conversation, not just echo it. **The Charge: (Not a Sprint)** * **Content Alchemist**: Transmute complex concepts into accessible and engaging blog posts (400-600 word requirement). * **Trend Tracker**: Monitor the pulse of the tech world, identifying emerging trends and translating them into relevant content. Stay curious. Stay ahead. * **Voice Sharpening**: Develop and refine a distinctive blog voice that captures the spirit of innovation. * **Platform Play**: Execute against editorial calendars to ensure a consistent flow of fresh material across all platforms. **Blueprint Essentials:** * **Curiosity Engine**: A boundless curiosity about technology, its implications, and its transformative potential. * **Writing Foundation**: While a degree in journalism or communications is valued, it's your passion that matters most. Show your passion in your submission. * **Communication Skillset**: A natural ability to articulate complex ideas clearly and concisely. Think conversation, not lecture. * **Audience Navigator**: A deep understanding of the early adopter mindset, what they read, how they discover, and what they care about. * **Tech Empathy**: Ability to grasp nuanced technical topics and translate them into broadly understandable concepts. Tech enthusiast is a start. **The Lab Culture (Perks Included):** * **Hybrid Haven**: Blend the autonomy of remote work with the synergy of in-person collaboration in the heart of the tech hub. * **Competitive Spark**: Remuneration to keep your ideas flowing. * **Professional Incubation**: Exposure to bleeding-edge technologies and the sharpest minds in the field. * **Culture Nudge**: A highly collaborative and ego-free environment where ideas are prized above all else. We expect constant learning. * **Schedule Smoothness**: Embrace the fluidity of a part-time role that adapts to your lifestyle. Your voice will take shape when ready. **Benefits Ecosystem:** * **Time Liberation**: Enjoy flexible scheduling options. * **Collaborative Zone**: Be a voice that resonates. Bring your energy to our San Francisco team environment. * **Tech Inoculation**: Professional development opportunities in emerging tech and thought leadership to inoculate ideas. * **Monetary Value**: Competitive salary package. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position requires that you can show proof of current San Francisco area residency. Travel to our offices will be necessary for scheduled collaborations.San Francisco, CAHybridPart-time, Freelance$30 - $50 per hourBlog Writing, Technical Writing11 days ago