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- Our rapidly expanding fintech company needs a sharp technical writer to craft clear, concise, and user-friendly documentation for our complex suite of financial tools. As a key member of our Newark-based product development team, you'll work closely with engineers, product managers, and UX designers to create tutorials, API documentation, and user guides that empower our customers to leverage the full potential of our platform. If you thrive in a fast-paced environment and have a passion for making complex information accessible, we want to hear from you. **Documenting Our Financial Innovation: Your Role** * Translate technical specifications into easy-to-understand language for diverse audiences, including developers, financial analysts, and end-users. * Develop and maintain comprehensive API documentation, ensuring accuracy and completeness. * Create user manuals, online help systems, and interactive tutorials that guide users through our platform's features and functionalities. * Collaborate with engineers and product managers to gather information and validate documentation accuracy. * Contribute to the development of our documentation style guide and templates. * Participate in usability testing to ensure documentation meets user needs. * Manage documentation projects from conception to completion, ensuring timely delivery and adherence to quality standards. * Maintain a thorough understanding of our products and the financial technology industry. **Your Intellectual Arsenal** * A bachelor's degree in technical communication, English, computer science, or a related field. * Demonstrated background in technical writing, preferably in the financial technology sector. * A strong grasp of API documentation tools and methodologies (e.g., Swagger, Postman). * Proven ability to write clear, concise, and user-friendly documentation. * Exceptional communication and collaboration skills. * Proficiency in using documentation tools such as MadCap Flare, Adobe RoboHelp, or similar. * Familiarity with agile development methodologies. * Knowledge of financial concepts and terminology is a plus. **The Perks of Joining Our Newark Team** At our company, we are keen on ensuring the financial and mental wellbeing of our employees. In addition to competitive salaries and benefits packages, we have the following perks: * Comprehensive health, dental, and vision insurance. * Generous paid time off and holiday leave. * 401(k) plan with company matching. * Professional development opportunities. * Stock options. * Employee assistance program. * On-site gym and wellness center. * Team-building events and social gatherings. * Modern, collaborative workspace in downtown Newark, close to public transportation. * Hybrid work arrangements, offering flexibility and work-life balance. **Our Newark Narrative: Shaping Financial Futures** We're a fast-growing fintech company committed to revolutionizing the financial industry. Our office in Newark is more than just a workplace; it's a hub of innovation and collaboration where bright minds come together to solve complex challenges and create cutting-edge solutions. We value creativity, teamwork, and a passion for making a difference in the lives of our customers. Join us and become a part of our story as we shape the future of finance.Newark, NJHybrid / On-siteFull-time$75,000 - $95,000 per yearTechnical & Financial Writing6 days ago