2 jobs found
- We're searching for a skilled technical writer deeply familiar with e-commerce platforms, ready to take ownership of our growing product description needs in St. Petersburg, FL. Forget stuffy corporate jargon; we're a boutique tech company looking for someone to bring life, clarity, and a touch of personality to our product documentation. We value individuals who can balance technical accuracy with user-friendly language, ultimately helping our customers understand the full potential of our platform. **Craft & Creation: Your Role** As our resident product description specialist, you will: 1. Dive Deep into E-Commerce: Understand our e-commerce platform inside and out, acting as a liaison between the development and marketing teams. 2. Create Engaging Product Descriptions: Write clear, concise, and SEO-optimized product descriptions that highlight key features and benefits. 3. Maintain Documentation: Keep all product documentation up-to-date and accurate, reflecting the latest features and improvements. 4. Collaborate with Product Managers: Work closely with product managers to understand product roadmaps and incorporate new features into documentation. 5. Improve User Experience: Make documentation accessible and user-friendly for a diverse audience, ranging from seasoned developers to novice users. 6. Adhere to Style Guides: Ensure consistency in tone, style, and terminology across all documentation. 7. Participate in Agile Processes: Actively participate in sprint planning, daily stand-ups, and retrospectives. 8. Address User Feedback: Use customer feedback and data to identify areas for documentation improvement. 9. Create Supporting Materials: Develop how-to guides, tutorials, and FAQs to further support user understanding. 10. Stay Updated: Keep up with the latest trends in e-commerce and technical communication. **Your Artistic Profile: Skills That Shine** You probably have: * A portfolio that sings. Strong writing samples demonstrating your technical writing proficiency and a passion for conveying technical information. * Industry Exposure: An understanding of e-commerce platforms and terminology. Bonus if you have hands-on experience with specific platforms like Shopify, Magento, or WooCommerce. * Hands-on Expertise: Excellent writing, editing, and proofreading skills. * Intellectual Foundation: A bachelor's degree in English, Technical Communication, or a related field. If you've got practical experience, we’re always happy to waive any degrees! * Practical Knowledge: The capability to turn complex information into easily digestible content. * Familiarity: Basic knowledge of SEO principles and how to incorporate keywords into product descriptions. **Studio Culture: What We Offer** * Remote First: Full-time remote position; work from anywhere, collaborate from anywhere! * Growth Potential: We're growing, and so can you. Plenty of opportunities to expand your role and expertise as the company evolves. * Autonomy: A high level of autonomy and ownership in your work. * Collaborative Environment: Work with a team of passionate developers, designers, and marketers. * Latest Tools: Access to the latest tools and technologies in the e-commerce space. **Creative Compensation: What You Can Expect** As a freelance technical writer and product description specialist, your payment expectations could be: * Competitive hourly rates, based on experience and the project’s complexity. * Project-based contracts tailored to project scope and turnaround. * Flexible payment terms - because money talks! We strive to keep our work fun and relaxed! Join our studio today.St. Petersburg, FLRemote/On-siteFreelance/Contractor$35 - $65 per hour, project based.Technical Writing & Product Descriptions8 days ago
- Our client, a rapidly expanding software firm nestled in the vibrant heart of St. Petersburg, Florida, needs a savvy Technical Writer to produce compelling, user-centric documentation. **The Mission at Hand** Craft lucid and technically accurate documents, which serve as indispensable guides for our diverse user base. These resources span a wide spectrum, including user manuals, API documentation, release notes, and troubleshooting guides. The goal is to simplify the complex, creating resources that empower users. **Daily Responsibilities** * Partner with product development, engineering, and customer support teams to fully grasp software functionalities. * Author clear and concise user manuals, API documentation, and troubleshooting guides. * Create tutorials, instructional videos, and FAQs for the online help center. * Oversee the complete documentation lifecycle from planning and writing to editing and publication. * Continuously enhance and modernize documentation based on user feedback and technical updates. * Lead user research and usability tests to boost document efficiency. * Contribute to the formulation of technical writing standards and protocols. * Remain informed about the newest software advancements and documentation methods. **Essential Skillsets & Experiences** * Demonstrated proficiency in technical writing, featuring a portfolio showcasing user guides, API documentation, or technical articles. * Deep comprehension of software development lifecycles and methodologies. * Capacity to quickly master sophisticated software and translate technical insights into easy-to-understand documentation. * Exceptional ability to edit, proofread, and ensure accuracy. * Familiarity with documentation tools such as Confluence, Jira, and MadCap Flare. * Exposure to creating documentation for cloud-based services is a significant advantage. * Keen eye for design and the power to ensure uniformity throughout all content. * A natural curiosity and commitment to problem-solving with excellent communication capabilities. * Previous engagement with St. Petersburg's thriving tech community. **A Competitive Benefits Program** * Highly competitive compensation paired with a full spectrum of health benefits (medical, dental, vision). * Substantial time off, encompassing generous vacation and holiday allowances, which ensures a healthy balance between your professional and private life. * Unrivaled opportunities for professional growth through structured training programs, conference opportunities, and certification paths. * Modern, flexible work solutions promoting work-life balance. * Engaging, team-centric culture fostering innovation, inclusiveness, and recognition. Enjoy social events and collaborative projects. * Equity participation options. This opportunity helps ensure everyone’s dedicated contributions are rewarded. * Company matched 401(k) program with immediate vesting that boosts your long-term financial planning. Contribute easily, leveraging pre-tax deductions and benefiting from immediate ownership. * A progressive stance toward mental wellness with resources and policies emphasizing support. Our office, in St. Petersburg, presents convenient access to some of the best beaches and cultural hotspots that the city offers.St. Petersburg, FLRemote & On-siteFull-time$70,000 - $90,000 per yearTechnical Writing & Content Marketing13 days ago