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- We're seeking a detail-oriented and creative technical writer to join our growing team in Gilbert, Arizona. If you excel at translating complex technical information into clear, concise, and engaging user documentation, this opportunity is tailored for you. **Your Central Responsibilities** * Craft, revise, and maintain a comprehensive suite of technical documentation, including user manuals, API references, tutorials, and troubleshooting guides. * Collaborate closely with software engineers, product managers, and customer support teams to gain a deep understanding of our products and services. * Transform intricate technical concepts into easily understandable content for diverse audiences, ranging from novice users to experienced developers. * Employ a variety of media formats, such as text, graphics, screenshots, and videos, to enhance the clarity and effectiveness of documentation. * Ensure all documentation adheres to established style guides, branding standards, and quality control procedures. * Manage documentation projects, tracking progress, and meeting deadlines effectively. * Analyze user feedback and documentation usage data to identify areas for improvement and content updates. * Stay abreast of the latest industry trends and technologies to continuously enhance your writing skills and knowledge. **Competencies for Success** * Proven experience crafting stellar technical documentation for software or technology companies. * Mastery of technical writing principles, style guides, and best practices. * Adept at independently researching complex technical subjects. * Top-notch ability to collaborate effectively with cross-functional teams. * Sharp eye for detail, ensuring accuracy and consistency throughout all documentation. * Outstanding written and verbal communication skills, capable of explaining complex concepts in plain language. * Fluency in documentation tools and software, such as MadCap Flare, Adobe FrameMaker, or similar programs. **Academic Preparation** A Bachelor's degree in technical writing, English, computer science, or a related field is beneficial. Certification in technical communication or related areas is also a plus. Practical experience may substitute for formal training. **Benefits & Perks** We are an equal-opportunity employer, and we are committed to creating an inclusive environment for all employees. You will receive the following: * Competitive Salary: * We offer highly competitive compensation packages. * Comprehensive benefits: * Including medical, dental, and vision insurance. Retirement plan with employer matching. * Generous Time Off: * Includes paid time off, sick leave, and holidays. Flexible work schedule options. * Professional Growth: * Opportunities for professional development and career advancement. Access to online training resources and conferences. * Team Events and Activities: * Regular team outings, social events, and company-sponsored activities.Gilbert, AZOn-site / RemoteFull-time$65,000 - $85,000 per yearTechnical Writing & Content Marketing10 days ago