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- We are on the hunt for a meticulous and technically proficient Technical Writer to join our dynamic team in Detroit. This role is crucial for ensuring our product documentation is clear, concise, and accessible to both internal teams and external clients. You will be instrumental in shaping the user experience by creating intuitive guides, manuals, and support articles. As our new Technical Writer, your primary responsibilities will encompass developing and maintaining comprehensive documentation for our software and hardware products. You'll be working closely with engineers, product managers, and customer support representatives to gather the necessary information and translate complex technical concepts into easy-to-understand language. This includes writing user manuals, API documentation, troubleshooting guides, and training materials. Your efforts will directly impact customer satisfaction and reduce support inquiries. The ideal candidate will possess a solid academic grounding, likely in a technical field or with relevant coursework, combined with demonstrated professional expertise in technical writing. You should have a flair for taking intricate technical material and transforming it into lucid, coherent documents. Proven experience documenting software applications, hardware systems, or both, is crucial. Moreover, excellent communication and interpersonal abilities are a must, along with the capacity to work independently and collaboratively within cross-functional teams. Knowledge of documentation tools and platforms such as Confluence, GitBook, or similar systems, would be ideal. **Core Tasks & Contributions:** * Create, update, and maintain product documentation, including user guides, API references, and troubleshooting articles. * Collaborate with engineering, product, and support teams to gather information and ensure accuracy. * Simplify complex technical concepts into easy-to-understand language for diverse audiences. * Develop and maintain a documentation style guide to ensure consistency across all materials. * Conduct peer reviews and incorporate feedback to enhance documentation quality. **Advantages of Working Here:** We are a mid-sized firm with a strong culture of learning, development, and employee wellness, with easy access to downtown Detroit's revitalization efforts and close-knit technical community. You'll get the opportunity to learn from seasoned professionals and contribute to groundbreaking projects, all while working alongside other talented individuals who are passionate about what they do. Some perks of the job include comprehensive health insurance (medical, dental, vision), paid time off and holidays, matching 401(k) retirement plan, options for both on-site and remote work schedules and a strong focus on promoting internal growth with dedicated career development programs. A vibrant collaborative and energetic team environment fosters constant learning, with employee wellness top of mind.Detroit, MIOn-site / HybridFull-time$65,000 - $85,000 per yearTechnical & Copywriting23 days ago