2 jobs found
- We are on the hunt for a meticulous and technically proficient Technical Writer to join our dynamic team in Detroit. This role is crucial for ensuring our product documentation is clear, concise, and accessible to both internal teams and external clients. You will be instrumental in shaping the user experience by creating intuitive guides, manuals, and support articles. As our new Technical Writer, your primary responsibilities will encompass developing and maintaining comprehensive documentation for our software and hardware products. You'll be working closely with engineers, product managers, and customer support representatives to gather the necessary information and translate complex technical concepts into easy-to-understand language. This includes writing user manuals, API documentation, troubleshooting guides, and training materials. Your efforts will directly impact customer satisfaction and reduce support inquiries. The ideal candidate will possess a solid academic grounding, likely in a technical field or with relevant coursework, combined with demonstrated professional expertise in technical writing. You should have a flair for taking intricate technical material and transforming it into lucid, coherent documents. Proven experience documenting software applications, hardware systems, or both, is crucial. Moreover, excellent communication and interpersonal abilities are a must, along with the capacity to work independently and collaboratively within cross-functional teams. Knowledge of documentation tools and platforms such as Confluence, GitBook, or similar systems, would be ideal. **Core Tasks & Contributions:** * Create, update, and maintain product documentation, including user guides, API references, and troubleshooting articles. * Collaborate with engineering, product, and support teams to gather information and ensure accuracy. * Simplify complex technical concepts into easy-to-understand language for diverse audiences. * Develop and maintain a documentation style guide to ensure consistency across all materials. * Conduct peer reviews and incorporate feedback to enhance documentation quality. **Advantages of Working Here:** We are a mid-sized firm with a strong culture of learning, development, and employee wellness, with easy access to downtown Detroit's revitalization efforts and close-knit technical community. You'll get the opportunity to learn from seasoned professionals and contribute to groundbreaking projects, all while working alongside other talented individuals who are passionate about what they do. Some perks of the job include comprehensive health insurance (medical, dental, vision), paid time off and holidays, matching 401(k) retirement plan, options for both on-site and remote work schedules and a strong focus on promoting internal growth with dedicated career development programs. A vibrant collaborative and energetic team environment fosters constant learning, with employee wellness top of mind.Detroit, MIOn-site / HybridFull-time$65,000 - $85,000 per yearTechnical & Copywriting23 days ago
- We're on the hunt for a sharp Technical Business Writer in Detroit, MI, to bridge the gap between our complex software and our diverse user base. Forget stuffy corporate jargon; we want someone who can transform technical specifications into engaging, understandable narratives. **What You'll Tackle** * Create and maintain technical documentation: user manuals, API documentation, training materials. Think of it as translating Klingon into plain English. * Collaborate closely with developers, product managers, and support teams to gather information and insights. * Ensure accuracy and consistency across all documentation. * Research and understand complex technical concepts to effectively communicate them to various audiences. You’ll need to dive deep into the rabbit hole of code. * Develop tutorials and how-to guides that empower users to master our products. We want "Aha!" moments, not frustration. * Contribute to our content strategy, identifying opportunities to improve our user experience through documentation. **What Sets You Apart** * Proven proficiency crafting intricate technical content: 3+ years spent deep in technical manuals. * A knack for simplifying intricate technical jargon for diverse readers. * Expertise in documentation tools (Confluence, Swagger, Git). We want you to name your favorite. * In-depth understanding of software development lifecycles and agile development practices. This role touches every aspect of our development process. * Stellar communication skills and ability to work effectively with cross-functional teams. We don't want lone wolves; we want team players. **How You'll Thrive** * We offer a comprehensive benefits package that includes health, dental, and vision insurance. We’ve got your back. * Enjoy a generous PTO policy and paid holidays to recharge and rejuvenate. Disconnect and recharge; we insist. * Professional development opportunities to enhance your expertise. You'll have budget and time to learn what you want to learn. * Collaborative work environment that promotes teamwork and innovation. Expect engaging discussions and spirited debates. * Remote work flexibility and a hybrid model. Life-work balance is a two-way street. * Competitive salary and performance-based bonuses. Compensation to reward your input. **What Matters Most** We are a growing technology company dedicated to delivering innovative software solutions. We believe clear communication is the key to user satisfaction and business success. By joining our team, you will play a crucial role in shaping the user experience and empowering our customers. You'll impact user satisfaction, revenue, and adoption directly. Help us tell the story behind our software! You’ll translate the bits and bytes to business needs, turning users into champions of our technology. Bring your knowledge of Michigan’s auto and manufacturing industries – that technical background gives you a real leg up as we serve clients in those core areas.Detroit, MIOn-site or RemotePart-time$45,000 - $60,000 per yearTechnical & Business Writing25 days ago