We're on the hunt for a sharp Technical Business Writer in Detroit, MI, to bridge the gap between our complex software and our diverse user base. Forget stuffy corporate jargon; we want someone who can transform technical specifications into engaging, understandable narratives.
What You'll Tackle
- Create and maintain technical documentation: user manuals, API documentation, training materials. Think of it as translating Klingon into plain English.
- Collaborate closely with developers, product managers, and support teams to gather information and insights.
- Ensure accuracy and consistency across all documentation.
- Research and understand complex technical concepts to effectively communicate them to various audiences. You’ll need to dive deep into the rabbit hole of code.
- Develop tutorials and how-to guides that empower users to master our products. We want "Aha!" moments, not frustration.
- Contribute to our content strategy, identifying opportunities to improve our user experience through documentation.
What Sets You Apart
- Proven proficiency crafting intricate technical content: 3+ years spent deep in technical manuals.
- A knack for simplifying intricate technical jargon for diverse readers.
- Expertise in documentation tools (Confluence, Swagger, Git). We want you to name your favorite.
- In-depth understanding of software development lifecycles and agile development practices. This role touches every aspect of our development process.
- Stellar communication skills and ability to work effectively with cross-functional teams. We don't want lone wolves; we want team players.
How You'll Thrive
- We offer a comprehensive benefits package that includes health, dental, and vision insurance. We’ve got your back.
- Enjoy a generous PTO policy and paid holidays to recharge and rejuvenate. Disconnect and recharge; we insist.
- Professional development opportunities to enhance your expertise. You'll have budget and time to learn what you want to learn.
- Collaborative work environment that promotes teamwork and innovation. Expect engaging discussions and spirited debates.
- Remote work flexibility and a hybrid model. Life-work balance is a two-way street.
- Competitive salary and performance-based bonuses. Compensation to reward your input.
What Matters Most
We are a growing technology company dedicated to delivering innovative software solutions. We believe clear communication is the key to user satisfaction and business success. By joining our team, you will play a crucial role in shaping the user experience and empowering our customers. You'll impact user satisfaction, revenue, and adoption directly.
Help us tell the story behind our software! You’ll translate the bits and bytes to business needs, turning users into champions of our technology. Bring your knowledge of Michigan’s auto and manufacturing industries – that technical background gives you a real leg up as we serve clients in those core areas.