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- Our Tucson-based technology company seeks a detail-oriented and enthusiastic Technical Documentation Specialist. If you thrive in a fast-paced, ever-evolving environment, and if you enjoy transforming complex concepts into accessible and engaging user documentation, we want to hear from you. Our clients, spanning industries from healthcare to aerospace, rely on our advanced software solutions. Clear, concise, and up-to-date documentation is crucial to their success. **Responsibilities:** * Craft user manuals, API documentation, installation guides, and troubleshooting materials tailored to diverse audiences. * Collaborate closely with software engineers, product managers, and support teams to gather information and ensure accuracy. * Maintain and update existing documentation based on product updates and user feedback. * Develop and maintain a consistent style guide to ensure uniform voice and tone across all documentation. * Conduct usability testing to identify areas for improvement in documentation clarity. * Participate in product planning meetings to stay informed about upcoming releases and features. * Create instructional videos and other multimedia content to supplement written documentation. * Manage the documentation repository and ensure version control. * Translate highly technical jargon into easily understandable language for end-users. **What You'll Bring:** * A portfolio exhibiting exceptional technical writing prowess and the ability to dissect and explain intricate software concepts. * Familiarity with documentation tools such as Confluence, Git, and Markdown. * Solid understanding of software development methodologies (e.g., Agile, Scrum). * Superb communication and collaboration skills. * Ability to work independently and manage multiple projects simultaneously. * A passion for learning new technologies and explaining them to others. * Experience creating visually engaging diagrams and flowcharts. * Prior experience in a software development or technology environment is a plus. * Bonus points for contributing to open-source documentation projects. **Company Perks:** We deeply value our team members and provide a supportive and collaborative work environment where personal and professional growth is actively encouraged. Benefits Include: 1. Comprehensive healthcare coverage, including medical, dental, and vision. 2. Generous paid time off, including vacation, sick leave, and company holidays. 3. Opportunities for professional development, including conferences and training courses. 4. A modern and comfortable office space with on-site amenities, plus remote work flexibility. 5. A vibrant company culture with team-building activities and social events throughout the year. Monthly team lunches provided to encourage camaraderie! Help us shape the future of user experience through exemplary technical documentation. If you're ready to make a significant impact and contribute to a growing technology company, we welcome your application. We're a collaborative group driven to improve how our customers learn about and implement cutting-edge software.Tucson, AZOn-siteFull-time$60,000 - $80,000 per yearTechnical & Editing8 days ago