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- Our nimble tech firm is searching for a resourceful technical writer who can transform complex APIs, software functionalities, and system architectures into clear, concise, and user-friendly documentation. As a Technical Writer in Jersey City, you will be at the forefront of bridging the gap between our engineering team’s innovations and our diverse user base’s understanding. If you thrive in a fast-paced environment where every piece of documentation directly impacts user satisfaction, this role is a perfect fit. This is a hybrid role with 3 days a week on-site. **Core Responsibilities** * Produce and maintain high-quality technical documentation, including API documentation, user manuals, release notes, tutorials, and knowledge base articles. * Collaborate closely with product managers, software engineers, and support staff to gather technical information and insights. * Translate technical jargon into easy-to-understand language for both technical and non-technical audiences. * Manage documentation projects from initiation to completion, ensuring adherence to deadlines and quality standards. * Improve existing documentation to enhance readability and clarity based on user feedback and analytics. * Develop and maintain a unified content strategy across all documentation channels. * Contribute to the development of style guides and documentation processes. * Take part in sprint planning, daily scrums, and retrospective meetings to align documentation efforts with product development timelines. * Test documentation and content with end-users and collect data-driven inputs for documentation enhancement. * Ensure documentation is discoverable and SEO optimized. **Skills That Shine** * Proven experience as a technical writer or in a similar documentation role. * Exceptional writing, editing, and proofreading skills. * Solid grasp of technical concepts related to software development, APIs, and cloud technologies. * Familiarity with documentation tools and content management systems (e.g., Confluence, Git). * Ability to work effectively in a team environment and manage multiple projects concurrently. * Competence in capturing, organizing, and conveying complicated details with precision and conciseness. **Intellectual Foundation** * A bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is expected; pertinent experience may offset formal degree requirements. **Agency Life Perks** * Comprehensive health, dental, and vision insurance plans. * Generous paid time off, including holidays and vacation time. * 401(k) plan with company match to support long-term financial goals. * Professional development opportunities to keep your skills sharp. * A flexible work environment that encourages work-life harmony. * Dynamic and collaborative company culture that fosters creativity and innovation. * Regular team-building activities and social events in Jersey City and the surrounding area. * Convenient access to public transportation and local amenities. * Employee assistance programs designed to assist overall well-being. * Access to cutting-edge technologies and tools.Jersey City, NJHybridFull-time$75,000 - $95,000 per yearTechnical Writing25 days ago