36 jobs found
- Our engineering division seeks a meticulous technical documentation writer in New Orleans, Louisiana, to craft clear and concise documentation for our groundbreaking software solutions. We aren't just looking for someone who can write; we need an individual who can translate highly complex technical jargon into user-friendly guides, tutorials, and API references that resonate with developers, end-users, and internal teams alike. **The Impact You Will Have:** * Develop and maintain comprehensive documentation suites including user manuals, developer guides, troubleshooting FAQs, and API documentation. * Collaborate closely with software engineers, product managers, and quality assurance teams to gather information and validate content accuracy. * Conduct in-depth research on software features, functionalities, and technical specifications to create accurate and informative documentation. * Produce clear, concise, and consistent writing style that adheres to established style guides and brand guidelines. * Update existing documentation to reflect software updates, bug fixes, and new feature releases. * Create diagrams, screenshots, and other visual aids to enhance understanding and engagement. * Contribute to the development and maintenance of the documentation repository. * Participate in documentation review cycles and incorporate feedback from stakeholders. * Stay abreast of industry trends and best practices in technical communication. * Advocate for documentation quality and usability within the product development lifecycle. **Credentials We Admire:** * A background in technical writing, English, computer science, or a related field, or a solid history in self-taught approaches to those fields. * Demonstrated proficiency in technical writing principles and best practices. * Experience documenting software applications, APIs, and web services. * Familiarity with documentation tools such as MadCap Flare, Confluence, or similar platforms. * Experience with version control systems such as Git. * Capacity to quickly grasp complex technical concepts and effectively communicate them to diverse audiences. * Superb written and verbal communication skills. * Detail oriented with a commitment to accuracy and quality. * Proficient in creating diagrams and visual aids. **Perks to Amplify Your Journey:** * Competitive remuneration aligned with the area's economic standards, accompanied by a comprehensive suite of benefits. * Generous provision for paid leave, facilitating a harmonious equilibrium between professional commitments and personal rejuvenation. * Expansive prospects for career enhancement, affording avenues for advancement within the organization's hierarchical framework. * Investment in ongoing skill refinement, facilitating professional growth and enrichment. * Commitment to cultivating a stimulating and collaborative work ambiance. **Our Ethos:** We are a software company located right here in New Orleans committed to providing accessible technology that empowers people and organizations to make informed decisions through superior documentation. Join our team and help us revolutionize the software documentation experience.New Orleans, LAOn-siteFull-time$60,000 - $80,000 per yearTechnical & Scriptwriting8 days ago
- We're seeking a detail-oriented and creative technical writer to join our growing team in Gilbert, Arizona. If you excel at translating complex technical information into clear, concise, and engaging user documentation, this opportunity is tailored for you. **Your Central Responsibilities** * Craft, revise, and maintain a comprehensive suite of technical documentation, including user manuals, API references, tutorials, and troubleshooting guides. * Collaborate closely with software engineers, product managers, and customer support teams to gain a deep understanding of our products and services. * Transform intricate technical concepts into easily understandable content for diverse audiences, ranging from novice users to experienced developers. * Employ a variety of media formats, such as text, graphics, screenshots, and videos, to enhance the clarity and effectiveness of documentation. * Ensure all documentation adheres to established style guides, branding standards, and quality control procedures. * Manage documentation projects, tracking progress, and meeting deadlines effectively. * Analyze user feedback and documentation usage data to identify areas for improvement and content updates. * Stay abreast of the latest industry trends and technologies to continuously enhance your writing skills and knowledge. **Competencies for Success** * Proven experience crafting stellar technical documentation for software or technology companies. * Mastery of technical writing principles, style guides, and best practices. * Adept at independently researching complex technical subjects. * Top-notch ability to collaborate effectively with cross-functional teams. * Sharp eye for detail, ensuring accuracy and consistency throughout all documentation. * Outstanding written and verbal communication skills, capable of explaining complex concepts in plain language. * Fluency in documentation tools and software, such as MadCap Flare, Adobe FrameMaker, or similar programs. **Academic Preparation** A Bachelor's degree in technical writing, English, computer science, or a related field is beneficial. Certification in technical communication or related areas is also a plus. Practical experience may substitute for formal training. **Benefits & Perks** We are an equal-opportunity employer, and we are committed to creating an inclusive environment for all employees. You will receive the following: * Competitive Salary: * We offer highly competitive compensation packages. * Comprehensive benefits: * Including medical, dental, and vision insurance. Retirement plan with employer matching. * Generous Time Off: * Includes paid time off, sick leave, and holidays. Flexible work schedule options. * Professional Growth: * Opportunities for professional development and career advancement. Access to online training resources and conferences. * Team Events and Activities: * Regular team outings, social events, and company-sponsored activities.Gilbert, AZOn-site / RemoteFull-time$65,000 - $85,000 per yearTechnical Writing & Content Marketing10 days ago
- We're a rapidly expanding cybersecurity firm headquartered in Chandler, Arizona, seeking a highly skilled Technical Content Specialist to bridge the gap between our complex technological solutions and our diverse audience. Our documentation needs are outpacing our current resources, and we need someone with the experience to manage a complete technical content ecosystem, ensuring our products are easily understood by everyone, from end-users to enterprise-level clients. **Key Responsibilities:** * **Content Orchestration**: Spearhead the strategic development and implementation of a streamlined content strategy, ensuring all materials are cohesive, accurate, and accessible. This encompasses everything from API documentation to user manuals. * **Tech Deep-Dive**: Collaborate with our team of engineers, product managers, and cybersecurity experts to gain an intimate understanding of our technological offerings. Translate complex concepts into clear, concise, and easily digestible language suitable for both technical and non-technical audiences. * **Platform Management**: Maintain and enhance our existing documentation platforms, including our knowledge base, FAQ sections, and interactive tutorials. Evaluate and recommend new technologies to improve content delivery and user experience. * **SEO Augmentation**: Work alongside our marketing and SEO teams to implement keyword research and on-page optimization. Apply structured data to ensure optimal search visibility for our content library. * **Analytics & Measurement**: Establish and monitor key performance indicators (KPIs) to assess content effectiveness and identify opportunities for enhancement. Deliver periodic reports on content usage and engagement metrics. * **Content Refresh & Modernization**: Regularly audit and update existing content to ensure accuracy and relevance. Retire deprecated content and introduce modern content formats to better suit user preferences. **Core Qualifications:** * Academic grounding in technical communications, English, journalism, or a similar field. * A proven background in technical writing within a fast-paced technological environment, preferably within the cybersecurity industry. * Extensive knowledge of documentation tools and content management systems (CMS). Familiarity with tools such as MadCap Flare, Confluence, or similar platforms is highly desirable. * Exceptional writing, editing, and proofreading capabilities. A rigorous commitment to detail and accuracy is paramount. * Comprehensive insight into SEO best practices for content development and search engine optimization. * Exceptional interpersonal and communication prowess to foster collaboration with stakeholders from various departments. **Benefits & Perks** * Competitive Compensation: Commensurate with background and practical know-how. * Comprehensive Health Plans: Multiple plan options for you and your dependents, commencing on day one. * Generous PTO: Inclusive vacation, sick days, and company holidays to ensure work-life equilibrium. * Professional Growth: Opportunities for training, certifications, and career progression within a dynamic organization. * Cutting-Edge Atmosphere: Work at the forefront of cybersecurity technology, influencing industry evolution and thought leadership. * Modern Headquarters: Our Chandler headquarters features on-site amenities and a collaborative work environment. Easy access to local lunch spots and Tempe Town Lake. * Employee Assistance Program: Confidential assistance to support your physical, mental, and fiscal well-being. If you’re a technical communications professional keen on driving technological awareness through lucid and insightful content, we encourage you to connect! Let’s fortify the global cybersecurity posture – one expertly written document at a time.Chandler, AZOn-siteFull-Time$70,000 - $95,000 per yearTechnical Content10 days ago
- Our team is seeking a diligent technical documentation specialist in Irvine, CA, with a keen interest in producing clear and accessible guides for our software users. We aim to bridge the gap between complex code and intuitive user experiences. The role offers you an environment of continual learning and professional growth. If explaining technological concepts concisely is your forte, we would like to meet you. **Key Responsibilities** * Develop and maintain a comprehensive suite of technical documentation, including user manuals, API documentation, and troubleshooting guides. * Work closely with software engineers and product managers to understand product functionality and translate it into understandable end-user documentation. * Create and maintain an online documentation repository. * Contribute to the evolution of documentation standards and processes. * Create videos, interactive tutorials, and animated guides. * Participate in testing documentation for accuracy and usability before release. * Incorporate feedback from users, support teams, and developers into documentation revisions. * Keep documentation up to date with software releases and product updates. **Skills & Experience We're Seeking** * A technical degree such as Computer Science is preferred or related field experience. * A proven history of 3+ years in writing technical documentation for software applications. * Advanced proficiency in authoring tools and content management systems. * Outstanding analytical and problem-solving abilities. * Top-notch communication skills: written, verbal, and presentation. * Knowledge of instructional design principles is highly valued. * A passion for making technology accessible. **Company Perks and Privileges** We recognize that our people are our strength, and we back that claim with a package that offers a multitude of financial and professional benefits: * Competitive remuneration in recognition of skill and effort. * Health coverage covering all elements of personal wellness. * A generous PTO policy enabling an appropriate work/life integration. * Continuous learning prospects, supporting industry relevance. * Resources, modern tools, and facilities to optimize personal success. * Flexible work arrangements. **Organizational Culture** We nurture a collaborative environment where transparency and idea-sharing are highly valued. Our commitment to diversity fosters a setting where every member can flourish and feel empowered. We focus on nurturing future tech thought leaders through career enrichment opportunities that grow in depth and significance.Irvine, CAOn-siteFull-time$70,000 - $90,000 per yearTechnical Documentation11 days ago
- Our organization is currently undergoing a crucial transition. We need a highly-skilled Technical Copywriter in Oakland, CA, to rewrite our existing API documentation and developer tutorials. Our current documentation is outdated and, frankly, confusing, resulting in unnecessary support tickets and hindering developer adoption. You will be at the forefront of simplifying our most complex technical concepts and transforming them into understandable guides for developers. This is not just about writing; it's about creating clarity. We’re not looking for someone to just rehash what’s already there. Instead, we want a technical writer who is unafraid to challenge existing assumptions, rewrite sections from scratch, and propose innovative approaches to presenting our technical information. Our editorial group seeks a dedicated individual who can translate detailed specifications into easy-to-understand instructions that developers can follow independently. **What Awaits You in This Venture** * **Information Architecture:** Reorganize and restructure current documentation to improve navigability and information accessibility. * **Tutorial Creation:** Develop practical tutorials that guide developers through the setup, customization, and advanced use of our APIs. * **API Documentation**: Revise and update API references with clarity and precision. * **Consistency Advocate:** Implement and enforce documentation style guides to keep the content unified. * **User Insight**: Partner with customer support and product teams to obtain comments and align documents with end-user requirements. * **Testing & Validation**: Perform exhaustive tests on documentation with developers to incorporate actionable adjustments. **Your Blueprint for Success** * A scholarly preparation with emphasis in Communications, Computer Science, or an associated discipline. * A demonstrated industry background in creating documentation, API guides, or software instruction guides. * Mastery of API technologies (REST, SOAP) and coding languages (JavaScript, Python). * Capacity to understand complicated software architectures and technical frameworks. * Deep comprehension of user-centered design and information layout principles. * Remarkable capability in explaining intricate ideas effectively and accurately. **Rewards & Realization** We provide various incentives to foster work-life harmony. These incentives include medical care coverage, a 401(k) retirement package, substantial time off (vacation and sick days), adaptable working agreements, and paid training chances to develop skills. We champion continuous development by delivering training, mentoring opportunities, and career development workshops. Our commitment to fair practices extends to reasonable housing, comprehensive healthcare benefits and a diverse work atmosphere that stimulates inclusivity and belonging. Further support will also encompass wellness initiatives focused on emotional and bodily health, child benefits to improve family stability, and financial planning to equip members for their long-term aims. If you’re committed to creating meaningful change and driving industry developments in this innovative city of Oakland, let’s unite and create together! Our growing business is determined to encourage expertise in the Bay Area.Oakland, CAOn-siteFull-time$90,000 - $120,000 per yearCopywriting, Technical12 days ago