70 jobs found
- Our rapidly expanding fintech company needs a sharp technical writer to craft clear, concise, and user-friendly documentation for our complex suite of financial tools. As a key member of our Newark-based product development team, you'll work closely with engineers, product managers, and UX designers to create tutorials, API documentation, and user guides that empower our customers to leverage the full potential of our platform. If you thrive in a fast-paced environment and have a passion for making complex information accessible, we want to hear from you. **Documenting Our Financial Innovation: Your Role** * Translate technical specifications into easy-to-understand language for diverse audiences, including developers, financial analysts, and end-users. * Develop and maintain comprehensive API documentation, ensuring accuracy and completeness. * Create user manuals, online help systems, and interactive tutorials that guide users through our platform's features and functionalities. * Collaborate with engineers and product managers to gather information and validate documentation accuracy. * Contribute to the development of our documentation style guide and templates. * Participate in usability testing to ensure documentation meets user needs. * Manage documentation projects from conception to completion, ensuring timely delivery and adherence to quality standards. * Maintain a thorough understanding of our products and the financial technology industry. **Your Intellectual Arsenal** * A bachelor's degree in technical communication, English, computer science, or a related field. * Demonstrated background in technical writing, preferably in the financial technology sector. * A strong grasp of API documentation tools and methodologies (e.g., Swagger, Postman). * Proven ability to write clear, concise, and user-friendly documentation. * Exceptional communication and collaboration skills. * Proficiency in using documentation tools such as MadCap Flare, Adobe RoboHelp, or similar. * Familiarity with agile development methodologies. * Knowledge of financial concepts and terminology is a plus. **The Perks of Joining Our Newark Team** At our company, we are keen on ensuring the financial and mental wellbeing of our employees. In addition to competitive salaries and benefits packages, we have the following perks: * Comprehensive health, dental, and vision insurance. * Generous paid time off and holiday leave. * 401(k) plan with company matching. * Professional development opportunities. * Stock options. * Employee assistance program. * On-site gym and wellness center. * Team-building events and social gatherings. * Modern, collaborative workspace in downtown Newark, close to public transportation. * Hybrid work arrangements, offering flexibility and work-life balance. **Our Newark Narrative: Shaping Financial Futures** We're a fast-growing fintech company committed to revolutionizing the financial industry. Our office in Newark is more than just a workplace; it's a hub of innovation and collaboration where bright minds come together to solve complex challenges and create cutting-edge solutions. We value creativity, teamwork, and a passion for making a difference in the lives of our customers. Join us and become a part of our story as we shape the future of finance.Newark, NJHybrid / On-siteFull-time$75,000 - $95,000 per yearTechnical & Financial Writing6 days ago
- Our client, a dynamic SaaS company revolutionizing the healthcare industry, is seeking a highly skilled and experienced Freelance Technical Writer in Dallas, TX, to develop clear, concise, and user-friendly documentation for our innovative platform. Our editorial team is experiencing rapid expansion, creating the need for a stellar writer to contribute to our product’s success. Our dedication to seamless user experiences means documentation that’s readily accessible and easily understood. This role offers the flexibility of remote or hybrid work, aligning with your individual preference. This freelance position begins immediately, offering excellent compensation. As a Technical Writer, your primary impact will be the crafting and maintaining comprehensive technical documentation, user manuals, API documentation, and troubleshooting guides. You will work closely with software developers, product managers, and support engineers to gather information and transform complex technical details into accessible content. A commitment to producing meticulously crafted content will support customers in realizing the full capabilities of our product. A primary goal will be to foster a culture of learning through readily available reference materials. **Key Responsibilities:** 1. Design, develop, and maintain a variety of technical documentation, including user guides, API references, integration guides, and FAQs. 2. Collaborate with developers, product managers, and subject matter experts to ensure accuracy and completeness of technical information. 3. Translate complex technical concepts into easy-to-understand language for both technical and non-technical users. 4. Create and maintain templates for consistent documentation style and formatting. 5. Continuously improve documentation based on user feedback and usability testing. 6. Manage multiple documentation projects simultaneously, adhering to deadlines and priorities. 7. Participate in the development and enforcement of documentation standards and processes. 8. Maintain documentation repository and ensure proper version control. 9. Contribute to website updates, blog posts, and knowledge base articles to enhance user education and support. **Necessary Qualifications:** * Proven history of producing top-notch technical content in a fast-paced environment. * Exceptional ability to synthesize and simplify intricate data into comprehensive documentation. * Deep comprehension of software development lifecycles and technical procedures. * Experience crafting API documentation, user guides, and white papers. * Hands-on journey with documentation tools (e.g., Sphinx, Read the Docs) and version control (e.g., Git). * Demonstrable experience in working with diverse technical teams to source content and review deliverables. * Ability to operate autonomously, balancing individual writing projects with team commitments. **Desirable Attributes:** * Practical understanding of SaaS business models. * Participation in community writing forums, providing expertise on emerging writing techniques. * Engagement with software engineering discourse, gaining awareness of new technologies. **What We Offer:** * Competitive freelance compensation, commensurate with expertise. * Flexibility to choose either remote or hybrid work setting in Dallas, TX. * Chances for growth and involvement within a pioneering SaaS entity. * Engaging team environment supporting ongoing study and development.Dallas, TXRemote/HybridFreelance$45 - $65 per hourTechnical Writing & Web Content7 days ago
- Our Tucson-based technology company seeks a detail-oriented and enthusiastic Technical Documentation Specialist. If you thrive in a fast-paced, ever-evolving environment, and if you enjoy transforming complex concepts into accessible and engaging user documentation, we want to hear from you. Our clients, spanning industries from healthcare to aerospace, rely on our advanced software solutions. Clear, concise, and up-to-date documentation is crucial to their success. **Responsibilities:** * Craft user manuals, API documentation, installation guides, and troubleshooting materials tailored to diverse audiences. * Collaborate closely with software engineers, product managers, and support teams to gather information and ensure accuracy. * Maintain and update existing documentation based on product updates and user feedback. * Develop and maintain a consistent style guide to ensure uniform voice and tone across all documentation. * Conduct usability testing to identify areas for improvement in documentation clarity. * Participate in product planning meetings to stay informed about upcoming releases and features. * Create instructional videos and other multimedia content to supplement written documentation. * Manage the documentation repository and ensure version control. * Translate highly technical jargon into easily understandable language for end-users. **What You'll Bring:** * A portfolio exhibiting exceptional technical writing prowess and the ability to dissect and explain intricate software concepts. * Familiarity with documentation tools such as Confluence, Git, and Markdown. * Solid understanding of software development methodologies (e.g., Agile, Scrum). * Superb communication and collaboration skills. * Ability to work independently and manage multiple projects simultaneously. * A passion for learning new technologies and explaining them to others. * Experience creating visually engaging diagrams and flowcharts. * Prior experience in a software development or technology environment is a plus. * Bonus points for contributing to open-source documentation projects. **Company Perks:** We deeply value our team members and provide a supportive and collaborative work environment where personal and professional growth is actively encouraged. Benefits Include: 1. Comprehensive healthcare coverage, including medical, dental, and vision. 2. Generous paid time off, including vacation, sick leave, and company holidays. 3. Opportunities for professional development, including conferences and training courses. 4. A modern and comfortable office space with on-site amenities, plus remote work flexibility. 5. A vibrant company culture with team-building activities and social events throughout the year. Monthly team lunches provided to encourage camaraderie! Help us shape the future of user experience through exemplary technical documentation. If you're ready to make a significant impact and contribute to a growing technology company, we welcome your application. We're a collaborative group driven to improve how our customers learn about and implement cutting-edge software.Tucson, AZOn-siteFull-time$60,000 - $80,000 per yearTechnical & Editing8 days ago
- We're seeking a versatile technical communicator to produce accessible, accurate documentation for our software development lifecycle in Omaha. Our ideal collaborator can transform complex source code, design specifications, and testing protocols into clear, concise language understandable by both technical and non-technical audiences. In this on-site freelance role, you will partner closely with software engineers, QA testers, product managers, and support specialists to produce tutorials, FAQs, installation guides, API documentation, and release notes. We're looking for a true communicator who prioritizes user experience through their expertise and attention to detail. **Your Tasks & Contribution** * Participate in sprint planning and daily scrum meetings to anticipate documentation needs related to upcoming features and releases. * Review technical documentation provided by engineers and provide feedback on clarity, accuracy, and completeness. * Create and maintain comprehensive documentation for all software products, ensuring documentation is accessible, up-to-date, and aligns with company brand standards. * Work with support teams to improve knowledge base articles and training material that helps users troubleshoot issues quickly. * Employ a variety of media to document solutions and support process documentation efforts. * Continually expand your familiarity with the organization’s technology platform. **Knowledge & Talents** * Demonstrated history of producing high-quality technical documentation, including API documentation, user guides, and troubleshooting guides. * Proficiency in technical writing and communication principles. Clear concise style required. * Familiarity with Markdown, HTML, and other markup languages to format and publish documentation. Knowledge of MadCap Flare is a plus. * Experience documenting code libraries, SDKs, and REST APIs for external and internal developers. * Comfort working in an Agile/Scrum software development environment, integrating documentation into the development process. * Capability to independently investigate software functions, architecture, and user interfaces to understand and document functionality. **What You'll Gain** As a technical communicator here, you will have autonomy to shape and improve the documentation development standards of our entire company. This opportunity includes consistent workflow as a valuable freelance contributor. Our workplace culture prioritizes continual self-improvement, mentorship, and open-door communication. You will receive timely responses, helpful context, and plenty of direct access to stakeholders across engineering, product, and design. Moreover, as a freelance role, you'll have the flexibility to schedule your work and integrate project milestones within your schedule.Omaha, NEOn-siteFreelance$45-$65 per hourTechnical/Copywriting8 days ago
- Our engineering division seeks a meticulous technical documentation writer in New Orleans, Louisiana, to craft clear and concise documentation for our groundbreaking software solutions. We aren't just looking for someone who can write; we need an individual who can translate highly complex technical jargon into user-friendly guides, tutorials, and API references that resonate with developers, end-users, and internal teams alike. **The Impact You Will Have:** * Develop and maintain comprehensive documentation suites including user manuals, developer guides, troubleshooting FAQs, and API documentation. * Collaborate closely with software engineers, product managers, and quality assurance teams to gather information and validate content accuracy. * Conduct in-depth research on software features, functionalities, and technical specifications to create accurate and informative documentation. * Produce clear, concise, and consistent writing style that adheres to established style guides and brand guidelines. * Update existing documentation to reflect software updates, bug fixes, and new feature releases. * Create diagrams, screenshots, and other visual aids to enhance understanding and engagement. * Contribute to the development and maintenance of the documentation repository. * Participate in documentation review cycles and incorporate feedback from stakeholders. * Stay abreast of industry trends and best practices in technical communication. * Advocate for documentation quality and usability within the product development lifecycle. **Credentials We Admire:** * A background in technical writing, English, computer science, or a related field, or a solid history in self-taught approaches to those fields. * Demonstrated proficiency in technical writing principles and best practices. * Experience documenting software applications, APIs, and web services. * Familiarity with documentation tools such as MadCap Flare, Confluence, or similar platforms. * Experience with version control systems such as Git. * Capacity to quickly grasp complex technical concepts and effectively communicate them to diverse audiences. * Superb written and verbal communication skills. * Detail oriented with a commitment to accuracy and quality. * Proficient in creating diagrams and visual aids. **Perks to Amplify Your Journey:** * Competitive remuneration aligned with the area's economic standards, accompanied by a comprehensive suite of benefits. * Generous provision for paid leave, facilitating a harmonious equilibrium between professional commitments and personal rejuvenation. * Expansive prospects for career enhancement, affording avenues for advancement within the organization's hierarchical framework. * Investment in ongoing skill refinement, facilitating professional growth and enrichment. * Commitment to cultivating a stimulating and collaborative work ambiance. **Our Ethos:** We are a software company located right here in New Orleans committed to providing accessible technology that empowers people and organizations to make informed decisions through superior documentation. Join our team and help us revolutionize the software documentation experience.New Orleans, LAOn-siteFull-time$60,000 - $80,000 per yearTechnical & Scriptwriting8 days ago