70 jobs found
- We're searching for a skilled technical writer deeply familiar with e-commerce platforms, ready to take ownership of our growing product description needs in St. Petersburg, FL. Forget stuffy corporate jargon; we're a boutique tech company looking for someone to bring life, clarity, and a touch of personality to our product documentation. We value individuals who can balance technical accuracy with user-friendly language, ultimately helping our customers understand the full potential of our platform. **Craft & Creation: Your Role** As our resident product description specialist, you will: 1. Dive Deep into E-Commerce: Understand our e-commerce platform inside and out, acting as a liaison between the development and marketing teams. 2. Create Engaging Product Descriptions: Write clear, concise, and SEO-optimized product descriptions that highlight key features and benefits. 3. Maintain Documentation: Keep all product documentation up-to-date and accurate, reflecting the latest features and improvements. 4. Collaborate with Product Managers: Work closely with product managers to understand product roadmaps and incorporate new features into documentation. 5. Improve User Experience: Make documentation accessible and user-friendly for a diverse audience, ranging from seasoned developers to novice users. 6. Adhere to Style Guides: Ensure consistency in tone, style, and terminology across all documentation. 7. Participate in Agile Processes: Actively participate in sprint planning, daily stand-ups, and retrospectives. 8. Address User Feedback: Use customer feedback and data to identify areas for documentation improvement. 9. Create Supporting Materials: Develop how-to guides, tutorials, and FAQs to further support user understanding. 10. Stay Updated: Keep up with the latest trends in e-commerce and technical communication. **Your Artistic Profile: Skills That Shine** You probably have: * A portfolio that sings. Strong writing samples demonstrating your technical writing proficiency and a passion for conveying technical information. * Industry Exposure: An understanding of e-commerce platforms and terminology. Bonus if you have hands-on experience with specific platforms like Shopify, Magento, or WooCommerce. * Hands-on Expertise: Excellent writing, editing, and proofreading skills. * Intellectual Foundation: A bachelor's degree in English, Technical Communication, or a related field. If you've got practical experience, we’re always happy to waive any degrees! * Practical Knowledge: The capability to turn complex information into easily digestible content. * Familiarity: Basic knowledge of SEO principles and how to incorporate keywords into product descriptions. **Studio Culture: What We Offer** * Remote First: Full-time remote position; work from anywhere, collaborate from anywhere! * Growth Potential: We're growing, and so can you. Plenty of opportunities to expand your role and expertise as the company evolves. * Autonomy: A high level of autonomy and ownership in your work. * Collaborative Environment: Work with a team of passionate developers, designers, and marketers. * Latest Tools: Access to the latest tools and technologies in the e-commerce space. **Creative Compensation: What You Can Expect** As a freelance technical writer and product description specialist, your payment expectations could be: * Competitive hourly rates, based on experience and the project’s complexity. * Project-based contracts tailored to project scope and turnaround. * Flexible payment terms - because money talks! We strive to keep our work fun and relaxed! Join our studio today.St. Petersburg, FLRemote/On-siteFreelance/Contractor$35 - $65 per hour, project based.Technical Writing & Product Descriptions8 days ago
- We're a SaaS company experiencing significant growth and our documentation isn't keeping pace! We need a sharp freelance technical writer near Aurora, CO, to bridge the gap. You'll be creating clear, concise, and user-friendly content to empower our customers and reduce support inquiries. If you're passionate about simplifying complex information, we want to hear from you. **Your Mission: Document Domination** * Translate technical specifications into accessible user guides, tutorials, and API documentation. * Collaborate with engineers and product managers to understand software functionalities and updates. * Maintain and update existing documentation to ensure accuracy and relevance. * Create troubleshooting guides and FAQs to address common user issues. * Employ screen captures and video demonstrations to enhance documentation. * Adhere to established style guides and branding standards. * Consistently gather feedback and improve documentation. * Implement content strategies aligned with product release schedules. * Champion effective documentation in our Agile environment. * Contribute to our evolving knowledge base. **The Qualities That Define You:** * A proven track record showcasing technical proficiency and exceptional writing skills. * Familiarity with software documentation tools and platforms (e.g., Confluence, Git). * Experience documenting REST APIs. * Understanding of SaaS business models and terminology. * Comfort independently managing projects and delivering high-quality results on time. * Exceptional research, organizational, and critical-thinking skills. **Perks of Being On Our Team:** As a freelancer, you enjoy the flexibility to balance work with other commitments, crafting your work schedule and projects. We offer: competitive hourly rates based on your skills and experience; a challenging and engaging work environment where your ideas are valued; the opportunity to expand your portfolio and contribute to innovative SaaS solutions; the freedom to work remotely from Aurora, CO and manage your time. Plus, you'll have access to internal knowledge resources, the chance to work directly with our tech team, and clear guidelines to ensure smooth and fulfilling project experiences. We see our freelancers as an important component to the long term success and support of our growing user base. **Our Culture** We’re a rapidly-growing SaaS provider on the cutting edge of [Your industry]. Our team values clear communication, continuous learning, and a customer-first approach. We offer ample opportunities to collaborate across departments and contribute innovative ideas. While we embrace casual camaraderie, we also are disciplined to meet business objectives. We seek out new team members who complement and enhance our corporate values and who aren’t afraid to ask “why” and push boundaries. At [Your company], everyone has a seat at the table.Aurora, CORemoteFreelance$45 - $65 per hourTechnical Writing & Blogging9 days ago
- Our forward-thinking company seeks a versatile and detail-oriented Technical Copywriter in the vibrant city of Boston, MA. This hybrid role is tailor-made for someone passionate about bridging the gap between complex technical information and clear, concise copy. **The Heart of the Matter: Your Contributions** As our Technical Copywriter, your core objective will revolve around creating documentation and copy that empowers our users and internal teams. You will be: 1. **Translating Complexity:** Deconstructing intricate technical concepts into user-friendly guides, FAQs, and knowledge-based articles. Your ability to clarify dense information is essential. 2. **Writing Product Tutorials:** Crafting step-by-step product tutorials that enhance user adoption and understanding. Expect to get "hands-on" with our software and systems to become an expert. 3. **Collaboration with SMEs:** Engaging and working closely with subject matter experts (SMEs) to acquire information and ensure accuracy of all documentation. 4. **Content Editing & Review:** Refining, proofreading, and maintaining a high standard of quality across all technical documentation. 5. **Enhancing UI Text**: Suggesting improvements to user interface (UI) text and descriptions to improve user experience and reduce support inquiries. Your language choices matter. 6. **Creating Release Notes**: Formulating well-written release notes that are understandable by both technical and non-technical audiences. **Necessary Ingredients: Skills and Background** * **Background**: A vocational history that includes experience as a Technical Writer, Technical Copywriter, or related field. We require at least 3-5 years dedicated to creating technical copy and documentation. * **Academic Credentials:** A bachelor's degree or equivalent professional experience in a technical field, communications, or related field is highly desirable. * **Software Prowess**: Proficiency in documentation tools (e.g., MadCap Flare, Adobe RoboHelp, or similar). Aptitude with project management software (Jira, Asana, etc.) is also crucial. * **Exceptional Communication Skills**: Excellent written and verbal communication skills. Your capability to simplify complex topics will be vital. * **Technical Expertise:** A robust understanding of software development lifecycles, API documentation, and SDLCs. * **Detail-Oriented Ethos**: An unwavering attention to detail, with the capacity to spot and fix even the most subtle errors. * **Portfolio**: Please provide samples of your previous technical documentation, copywriting and articles. **Life with Us: Rewards and Culture** * **Comprehensive Benefits:** Access to healthcare, vision, and dental plans, designed to keep you healthy and secure. * **Paid Time Off:** Generous PTO and paid holidays to recharge and spend quality time with friends and family. * **Professional Growth**: Ongoing training and professional development opportunities, empowering you to expand your horizons. * **Community Focus:** Join volunteer opportunities that enrich the Boston community. We focus our efforts on local tech education. * **Innovative Environment**: Join a cutting-edge, innovation-centered culture where your creativity is encouraged and celebrated. * **Hybrid Work Arrangement:** The flexibility of a hybrid role blending both on-site and remote work in the Boston area. Be prepared to work on site 2-3 days a week. **Why This Role Matters** Your expertise will be instrumental in ensuring our customers and teams get the knowledge and clarity they need, right when they need it. You'll join a company with a growing global presence with many paths to progress your career as we rapidly scale. By clearly communicating and simplifying our products, you will enhance our customers' user experience and our company's credibility. Join us and turn technical jargon into the language of innovation and understanding.Boston, MAHybridContractor$60,000 - $80,000 per yearTechnical & Copywriting10 days ago
- We're seeking a detail-oriented and creative technical writer to join our growing team in Gilbert, Arizona. If you excel at translating complex technical information into clear, concise, and engaging user documentation, this opportunity is tailored for you. **Your Central Responsibilities** * Craft, revise, and maintain a comprehensive suite of technical documentation, including user manuals, API references, tutorials, and troubleshooting guides. * Collaborate closely with software engineers, product managers, and customer support teams to gain a deep understanding of our products and services. * Transform intricate technical concepts into easily understandable content for diverse audiences, ranging from novice users to experienced developers. * Employ a variety of media formats, such as text, graphics, screenshots, and videos, to enhance the clarity and effectiveness of documentation. * Ensure all documentation adheres to established style guides, branding standards, and quality control procedures. * Manage documentation projects, tracking progress, and meeting deadlines effectively. * Analyze user feedback and documentation usage data to identify areas for improvement and content updates. * Stay abreast of the latest industry trends and technologies to continuously enhance your writing skills and knowledge. **Competencies for Success** * Proven experience crafting stellar technical documentation for software or technology companies. * Mastery of technical writing principles, style guides, and best practices. * Adept at independently researching complex technical subjects. * Top-notch ability to collaborate effectively with cross-functional teams. * Sharp eye for detail, ensuring accuracy and consistency throughout all documentation. * Outstanding written and verbal communication skills, capable of explaining complex concepts in plain language. * Fluency in documentation tools and software, such as MadCap Flare, Adobe FrameMaker, or similar programs. **Academic Preparation** A Bachelor's degree in technical writing, English, computer science, or a related field is beneficial. Certification in technical communication or related areas is also a plus. Practical experience may substitute for formal training. **Benefits & Perks** We are an equal-opportunity employer, and we are committed to creating an inclusive environment for all employees. You will receive the following: * Competitive Salary: * We offer highly competitive compensation packages. * Comprehensive benefits: * Including medical, dental, and vision insurance. Retirement plan with employer matching. * Generous Time Off: * Includes paid time off, sick leave, and holidays. Flexible work schedule options. * Professional Growth: * Opportunities for professional development and career advancement. Access to online training resources and conferences. * Team Events and Activities: * Regular team outings, social events, and company-sponsored activities.Gilbert, AZOn-site / RemoteFull-time$65,000 - $85,000 per yearTechnical Writing & Content Marketing10 days ago
- We're a rapidly expanding cybersecurity firm headquartered in Chandler, Arizona, seeking a highly skilled Technical Content Specialist to bridge the gap between our complex technological solutions and our diverse audience. Our documentation needs are outpacing our current resources, and we need someone with the experience to manage a complete technical content ecosystem, ensuring our products are easily understood by everyone, from end-users to enterprise-level clients. **Key Responsibilities:** * **Content Orchestration**: Spearhead the strategic development and implementation of a streamlined content strategy, ensuring all materials are cohesive, accurate, and accessible. This encompasses everything from API documentation to user manuals. * **Tech Deep-Dive**: Collaborate with our team of engineers, product managers, and cybersecurity experts to gain an intimate understanding of our technological offerings. Translate complex concepts into clear, concise, and easily digestible language suitable for both technical and non-technical audiences. * **Platform Management**: Maintain and enhance our existing documentation platforms, including our knowledge base, FAQ sections, and interactive tutorials. Evaluate and recommend new technologies to improve content delivery and user experience. * **SEO Augmentation**: Work alongside our marketing and SEO teams to implement keyword research and on-page optimization. Apply structured data to ensure optimal search visibility for our content library. * **Analytics & Measurement**: Establish and monitor key performance indicators (KPIs) to assess content effectiveness and identify opportunities for enhancement. Deliver periodic reports on content usage and engagement metrics. * **Content Refresh & Modernization**: Regularly audit and update existing content to ensure accuracy and relevance. Retire deprecated content and introduce modern content formats to better suit user preferences. **Core Qualifications:** * Academic grounding in technical communications, English, journalism, or a similar field. * A proven background in technical writing within a fast-paced technological environment, preferably within the cybersecurity industry. * Extensive knowledge of documentation tools and content management systems (CMS). Familiarity with tools such as MadCap Flare, Confluence, or similar platforms is highly desirable. * Exceptional writing, editing, and proofreading capabilities. A rigorous commitment to detail and accuracy is paramount. * Comprehensive insight into SEO best practices for content development and search engine optimization. * Exceptional interpersonal and communication prowess to foster collaboration with stakeholders from various departments. **Benefits & Perks** * Competitive Compensation: Commensurate with background and practical know-how. * Comprehensive Health Plans: Multiple plan options for you and your dependents, commencing on day one. * Generous PTO: Inclusive vacation, sick days, and company holidays to ensure work-life equilibrium. * Professional Growth: Opportunities for training, certifications, and career progression within a dynamic organization. * Cutting-Edge Atmosphere: Work at the forefront of cybersecurity technology, influencing industry evolution and thought leadership. * Modern Headquarters: Our Chandler headquarters features on-site amenities and a collaborative work environment. Easy access to local lunch spots and Tempe Town Lake. * Employee Assistance Program: Confidential assistance to support your physical, mental, and fiscal well-being. If you’re a technical communications professional keen on driving technological awareness through lucid and insightful content, we encourage you to connect! Let’s fortify the global cybersecurity posture – one expertly written document at a time.Chandler, AZOn-siteFull-Time$70,000 - $95,000 per yearTechnical Content10 days ago