70 jobs found
- Our engineering team in Chicago needs a seasoned technical documentarian to translate complex code, architecture diagrams, and API endpoints into clear, concise, and user-friendly documentation. Think of it as being the bridge between the minds of our developers and the fingertips of our users. Your success isn't measured by lines of code written, but by how well you enable others to understand our technology. **Your Primary Responsibilities** * Craft comprehensive documentation for our suite of software products, including API references, user guides, tutorials, and troubleshooting guides. * Collaborate directly with software engineers, product managers, and UX designers to understand the product inside and out. * Maintain existing documentation to ensure accuracy and relevance as the product evolves. * Produce diagrams, flowcharts, and other visuals to enhance comprehension of technical concepts. * Contribute to the development of documentation standards and best practices within the organization. * Work closely with customer support teams to identify common questions and knowledge gaps among users, proactively addressing these gaps with clear and helpful documentation. * Create code examples in various programming languages to demonstrate the proper usage of our APIs. * Organize documentation using a consistent and intuitive information architecture, making it easy for users to find what they need. * Gather user feedback to continuously improve the quality and usefulness of our documentation. * Keep abreast of the latest technology trends and documentation tools, identifying opportunities to enhance our processes. **Necessary Experience** * Solid history in technical writing, with a portfolio of technical documentation samples. * Competency with documentation tools and content management systems. * Capability to understand and communicate complex technical concepts simply. * Superb written and verbal communication skills. * Experience in software development environments using multiple programming languages. * Deep working knowledge with markup languages like Markdown and reStructuredText, including associated tooling for publishing and formatting. * Background in source control using tools like Git and associated branching methodologies for documentation updates. * Familiarity with working on agile software teams, especially when sprints involve documentation deliverables. **What Makes You Exceptional** * Experience writing documentation for software developers, including API reference documentation and code samples. * Proficiency in creating visual aids, such as diagrams and flowcharts, to enhance understanding of complex concepts. * Contributions to open-source projects, whether through documentation, code, or issue tracking. **Compensations & Benefits** We believe in rewarding the talent and hard work that goes into crafting world-class technical documentation. Our contractor packages offers: * Competitive hourly rates reflective of your experience and expertise in the Chicago market. * Flexible work schedule, allowing you to balance personal commitments with project deadlines. * The opportunity to work on cutting-edge technologies in a rapidly growing software company. * Collaboration with a team of highly skilled engineers and product managers, fostering an environment of continuous learning. * Professional development opportunities to expand your technical writing skills and knowledge. This includes budget for tools and subscriptions needed to complete contracted work. * Direct impact on user experience, as your documentation plays a critical role in user understanding and adoption of our products.Chicago, ILOn-siteContractor/Freelance$60-$90/hourTechnical Writing13 days ago
- Our client, a rapidly expanding software firm nestled in the vibrant heart of St. Petersburg, Florida, needs a savvy Technical Writer to produce compelling, user-centric documentation. **The Mission at Hand** Craft lucid and technically accurate documents, which serve as indispensable guides for our diverse user base. These resources span a wide spectrum, including user manuals, API documentation, release notes, and troubleshooting guides. The goal is to simplify the complex, creating resources that empower users. **Daily Responsibilities** * Partner with product development, engineering, and customer support teams to fully grasp software functionalities. * Author clear and concise user manuals, API documentation, and troubleshooting guides. * Create tutorials, instructional videos, and FAQs for the online help center. * Oversee the complete documentation lifecycle from planning and writing to editing and publication. * Continuously enhance and modernize documentation based on user feedback and technical updates. * Lead user research and usability tests to boost document efficiency. * Contribute to the formulation of technical writing standards and protocols. * Remain informed about the newest software advancements and documentation methods. **Essential Skillsets & Experiences** * Demonstrated proficiency in technical writing, featuring a portfolio showcasing user guides, API documentation, or technical articles. * Deep comprehension of software development lifecycles and methodologies. * Capacity to quickly master sophisticated software and translate technical insights into easy-to-understand documentation. * Exceptional ability to edit, proofread, and ensure accuracy. * Familiarity with documentation tools such as Confluence, Jira, and MadCap Flare. * Exposure to creating documentation for cloud-based services is a significant advantage. * Keen eye for design and the power to ensure uniformity throughout all content. * A natural curiosity and commitment to problem-solving with excellent communication capabilities. * Previous engagement with St. Petersburg's thriving tech community. **A Competitive Benefits Program** * Highly competitive compensation paired with a full spectrum of health benefits (medical, dental, vision). * Substantial time off, encompassing generous vacation and holiday allowances, which ensures a healthy balance between your professional and private life. * Unrivaled opportunities for professional growth through structured training programs, conference opportunities, and certification paths. * Modern, flexible work solutions promoting work-life balance. * Engaging, team-centric culture fostering innovation, inclusiveness, and recognition. Enjoy social events and collaborative projects. * Equity participation options. This opportunity helps ensure everyone’s dedicated contributions are rewarded. * Company matched 401(k) program with immediate vesting that boosts your long-term financial planning. Contribute easily, leveraging pre-tax deductions and benefiting from immediate ownership. * A progressive stance toward mental wellness with resources and policies emphasizing support. Our office, in St. Petersburg, presents convenient access to some of the best beaches and cultural hotspots that the city offers.St. Petersburg, FLRemote & On-siteFull-time$70,000 - $90,000 per yearTechnical Writing & Content Marketing13 days ago
- We are a dynamic and growing technical solutions provider nestled in the heart of Lexington, KY, and we're seeking a skilled Freelance Technical Writer to join our remote team. This is an outstanding opportunity for an individual who thrives on distilling complex information into clear, concise, and user-friendly documentation. Your expertise will directly contribute to enhancing user experience and fostering customer satisfaction. **Your Contribution** * Produce meticulously crafted documentation for our software products, catering to a varied audience ranging from end-users to developers. * Develop comprehensive user manuals, API documentation, and troubleshooting guides that meet industry standards. * Collaborate closely with our engineering and product teams to gain a thorough understanding of our products' functionality. * Consistently revise and update existing documentation based on user feedback and product changes, ensuring ongoing accuracy. * Apply meticulous attention to detail when editing and proofreading documents to maintain the highest level of quality. * Contribute to the overall content strategy, participating in brainstorming sessions to create relevant and compelling content. * Conduct comprehensive research to support the development of detailed technical content that aligns with industry best practices. **Essential Qualifications** * A background that showcases your expertise in technical writing, preferably with a portfolio of sample documents. * Ability to explain technical concepts clearly and concisely, utilizing a variety of media when necessary. * Strong analytical skills to dissect complex problems and create logical solutions. * Experience with various documentation tools and software, such as MadCap Flare, Confluence, or similar. * Solid understanding of the software development lifecycle and ability to navigate an agile work environment. * Exceptional written and verbal communication skills. * Self-starter with a proactive approach to learning new technologies and contributing to a growing team. **Benefits** We value our freelance team members and offer a competitive compensation structure, as well as: * Flexible Work Arrangement: Enjoy the freedom to work from anywhere, setting your own schedule. * Project Diversity: Exposure to varied projects that will constantly challenge and expand your skills. * Collaborative Environment: Work closely with talented professionals in a supportive setting. * Professional Growth: Access to professional development opportunities to continue growing your skill set. * Prompt Payment: Reliable and timely payment for all completed projects. * Lexington Culture Integration: Occasional (optional) opportunities to engage with the local Lexington tech community, integrating remote work with local networking.Lexington, KYRemote & On-siteFreelance$30 - $50 per hourTechnical Writing14 days ago
- We're an established engineering firm based in Riverside, and we're currently seeking a skilled and detail-oriented Technical Writer to join our growing team. This remote role offers an excellent opportunity to contribute to our organization by creating and maintaining clear, concise, and accurate technical documentation for our products and services. Our ideal candidate possesses a strong technical aptitude, exceptional writing abilities, and a passion for helping others understand complex information. **Your Role** As a Technical Writer, you will play a crucial role in ensuring our clients and internal teams have the necessary resources to effectively utilize our engineering solutions. This involves working closely with subject matter experts to gather information, conducting research, and translating complex concepts into easily digestible content. You will be responsible for producing a variety of documentation types, including user manuals, installation guides, API documentation, white papers, and online help systems. **Essential Functions** * Develop, write, and edit technical documentation for various audiences. * Collaborate with engineers, product managers, and other stakeholders to gather information and ensure accuracy. * Research and understand technical concepts to create clear and concise explanations. * Maintain existing documentation, updating it as needed to reflect product changes and enhancements. * Format and organize documentation in a user-friendly manner. * Adhere to established documentation standards and style guidelines. * Participate in documentation reviews and incorporate feedback. * Contribute to the development of online help systems and knowledge bases. **Skills Spotlight** * Proficiency in technical writing principles and practices. * Outstanding written and verbal communication capabilities. * Ability to comprehend complex technical concepts and translate them into easily understandable language. * Skill in researching and gathering information from multiple sources. * Familiarity with documentation tools and software (e.g., MadCap Flare, Adobe FrameMaker). * Knowledge of content management systems (CMS). * Background in engineering or a related technical field is favored. * Experience creating API documentation is a plus. **What You'll Bring** * A foundation of learning from a university or college; relevant certifications will also be considered. * Practical expertise in technical writing or a similar role. * Proven ability to produce high-quality technical documentation. * Demonstrated ability to work independently and as part of a team. * Strong organizational and time management skills. * Attention to detail and a commitment to accuracy. **Employee Advantages** We deeply value our team members and show it through a competitive compensation package with quality benefits. This includes: * Coverage under a quality healthcare insurance plan. * Generous time off package: holidays and paid leave. * Opportunity to make contributions that matter within a growing engineering firm. * Long-term planning for retirement: investment options and matching contributions * Collaborative, stimulating and professional work environment. This includes career growth, new skill acquisition and exposure to many different disciplines within our firm. If you are a talented technical writer with a passion for clear and effective communication, we encourage you to apply for this exciting opportunity.Riverside, CARemoteFull-time$60,000 - $80,000 per yearTechnical Writing, Editing15 days ago
- A dynamic technology company based in Colorado Springs is searching for a detail-oriented and experienced Technical Social Media Specialist to bridge the gap between complex technical information and engaging social media content. Our organization, a leader in innovative tech solutions, is expanding its communications team to better showcase our products and services to a broader audience. This individual will be crucial in crafting compelling narratives that highlight our technical achievements through various social media platforms. **Responsibilities:** * Translate complex technical information into clear, concise, and engaging social media content. * Develop and execute social media strategies aligned with marketing goals and technical product launches. * Manage and curate content for various social media platforms including Twitter, LinkedIn, Facebook, and Instagram. * Collaborate with engineers, product managers, and marketing teams to ensure accuracy and consistency of technical information. * Monitor social media channels for industry trends, competitor activity, and customer feedback. * Analyze social media metrics to optimize content performance and improve engagement rates. * Create visually appealing content, including graphics, videos, and infographics. * Write blog posts and articles highlighting technical achievements and company updates. * Engage with followers and respond to comments and inquiries promptly. * Maintain a consistent brand voice and style across all social media channels. **Qualifications:** * Practical knowledge of technical concepts and terminology related to software, hardware, and IT services. * Proven expertise in social media marketing, content creation, and digital communication. * Ability to explain technical information in a clear and understandable manner for a general audience. * Exceptional writing, editing, and proofreading skills. * Experience using social media management tools (e.g., Hootsuite, Buffer). * Understanding of SEO principles and social media analytics. * Familiarity with graphic design software (e.g., Adobe Creative Suite, Canva). * Experience in video production and editing is a plus. * Strong organizational and time-management skills. * A knack for creating engaging content that drives results. **Compensation and Benefits:** We offer a competitive salary commensurate with hands-on expertise and education. The Total Rewards Package incorporates an array of elements crafted to elevate your work-life balance and well-being. These include: * Full medical, dental, and vision insurance * Generous paid time off, encompassing vacation, sick leave, and holidays * Company-matched 401(k) plan to help secure your financial future * Opportunities for career progression within a growth-focused tech innovator * Access to industry-leading training and professional advancement programs * A positive and team-oriented collaborative workspace fostering communication, creativity, and innovative solutions. **Why Join Us?** This is an extraordinary opportunity to join a forward-thinking tech company at the forefront of technological advancements. Our Colorado Springs location is ideally situated, providing you the ability to experience the vibrancy of an emerging city alongside the breathtaking scenery of the Rocky Mountains. If you're a passionate technical communicator looking to elevate your influence within the tech industry, this could be the ideal role for your journey.Colorado Springs, COOn-siteFull-time$60,000 - $80,000 per yearTechnical & Social Media15 days ago