2 jobs found
- Our forward-thinking company seeks a versatile and detail-oriented Technical Copywriter in the vibrant city of Boston, MA. This hybrid role is tailor-made for someone passionate about bridging the gap between complex technical information and clear, concise copy. **The Heart of the Matter: Your Contributions** As our Technical Copywriter, your core objective will revolve around creating documentation and copy that empowers our users and internal teams. You will be: 1. **Translating Complexity:** Deconstructing intricate technical concepts into user-friendly guides, FAQs, and knowledge-based articles. Your ability to clarify dense information is essential. 2. **Writing Product Tutorials:** Crafting step-by-step product tutorials that enhance user adoption and understanding. Expect to get "hands-on" with our software and systems to become an expert. 3. **Collaboration with SMEs:** Engaging and working closely with subject matter experts (SMEs) to acquire information and ensure accuracy of all documentation. 4. **Content Editing & Review:** Refining, proofreading, and maintaining a high standard of quality across all technical documentation. 5. **Enhancing UI Text**: Suggesting improvements to user interface (UI) text and descriptions to improve user experience and reduce support inquiries. Your language choices matter. 6. **Creating Release Notes**: Formulating well-written release notes that are understandable by both technical and non-technical audiences. **Necessary Ingredients: Skills and Background** * **Background**: A vocational history that includes experience as a Technical Writer, Technical Copywriter, or related field. We require at least 3-5 years dedicated to creating technical copy and documentation. * **Academic Credentials:** A bachelor's degree or equivalent professional experience in a technical field, communications, or related field is highly desirable. * **Software Prowess**: Proficiency in documentation tools (e.g., MadCap Flare, Adobe RoboHelp, or similar). Aptitude with project management software (Jira, Asana, etc.) is also crucial. * **Exceptional Communication Skills**: Excellent written and verbal communication skills. Your capability to simplify complex topics will be vital. * **Technical Expertise:** A robust understanding of software development lifecycles, API documentation, and SDLCs. * **Detail-Oriented Ethos**: An unwavering attention to detail, with the capacity to spot and fix even the most subtle errors. * **Portfolio**: Please provide samples of your previous technical documentation, copywriting and articles. **Life with Us: Rewards and Culture** * **Comprehensive Benefits:** Access to healthcare, vision, and dental plans, designed to keep you healthy and secure. * **Paid Time Off:** Generous PTO and paid holidays to recharge and spend quality time with friends and family. * **Professional Growth**: Ongoing training and professional development opportunities, empowering you to expand your horizons. * **Community Focus:** Join volunteer opportunities that enrich the Boston community. We focus our efforts on local tech education. * **Innovative Environment**: Join a cutting-edge, innovation-centered culture where your creativity is encouraged and celebrated. * **Hybrid Work Arrangement:** The flexibility of a hybrid role blending both on-site and remote work in the Boston area. Be prepared to work on site 2-3 days a week. **Why This Role Matters** Your expertise will be instrumental in ensuring our customers and teams get the knowledge and clarity they need, right when they need it. You'll join a company with a growing global presence with many paths to progress your career as we rapidly scale. By clearly communicating and simplifying our products, you will enhance our customers' user experience and our company's credibility. Join us and turn technical jargon into the language of innovation and understanding.Boston, MAHybridContractor$60,000 - $80,000 per yearTechnical & Copywriting10 days ago
- Our team is building the next generation of real-time marketing tools, and we need a technical editor to ensure our documentation and user assistance content are clear, concise, and error-free. If you possess a keen eye for detail, understand complex technical concepts, and are committed to delivering high-quality written materials, this could be the ideal freelance opportunity for you in Boston. **Project Scope: Editorial Oversight** This freelance contract involves reviewing and refining a range of technical documents, including user guides, API documentation, release notes, and online help systems. The focus is not just on correcting grammar and spelling, but also ensuring technical accuracy, consistency, and clarity for a diverse audience of software engineers, data scientists, and end-users. We are committed to presenting complex technical information in a manner that is easily understood. **Your Core Focus** * Thoroughly proofread and edit technical documentation for grammar, spelling, punctuation, and style. * Verify the technical accuracy of all content, collaborating with subject matter experts as needed. * Ensure consistency in terminology, style, and formatting across all documentation. * Optimize content for readability and comprehension, focusing on the user experience. * Collaborate with technical writers and product managers to improve the overall quality of our documentation. * Adhere to established style guides and documentation standards. * Provide constructive feedback and suggestions to improve the clarity and effectiveness of our technical content. **Necessary Aptitudes** * Demonstrated understanding of software development methodologies and technical concepts. * Hands-on mastery of technical writing principles and best practices. * Capability to collaborate effectively with cross-functional teams. * Capability to work independently and meet deadlines. * A passion for delivering high-quality technical content. * Strong organizational and project management skills. **Credentials & Background** * Proven experience as a technical editor or proofreader, ideally within a software development environment. * Proficiency with industry-standard documentation tools and style guides. * A scholarly preparation in technical writing, English, or a related field. **Project-Based Compensation & Benefits** As a freelance technical editor, you'll be compensated on a project basis, with rates commensurate with experience and project scope. We pride ourselves on fostering a collaborative and supportive environment. Freelancers at our organization gain the freedom to manage their work schedules and collaborate with skilled professionals. As a contributor, you will gain vital exposure and experience while working alongside industry leaders. If you are committed to creating excellent, easily understandable technical documentation, we invite you to apply. Please submit your resume, cover letter, and editing samples for our review. This is an outstanding freelance chance to boost your professional evolution within Boston's growing tech landscape.Boston, MAOn-siteContractor / Freelance$45 - $65 per hourTechnical & Editing16 days ago