36 jobs found
- Our Glendale, Arizona based tech firm is looking for a sharp, meticulous technical writer to join our expanding documentation team. As our new Technical Documentation Specialist, you will work directly with our software developers, product managers, and quality assurance engineers to craft clear, concise, and accurate documentation for our rapidly evolving software solutions. **Core Responsibilities** * **Development and maintenance of documentation**: Compose and revise a wide array of technical documentation, including user manuals, API guides, troubleshooting procedures, and knowledge base articles. * **Collaboration with cross-functional teams**: Actively engage with development, product, and QA teams to gather pertinent information and ensure the accuracy and completeness of documentation. * **Creation of documentation standards**: Help establish and maintain style guides and documentation standards to ensure uniformity and quality across all documentation. * **Organization and indexing of documentation**: Strategically organize and index documentation for easy searchability and accessibility. * **Analysis of documentation needs**: Assess documentation requirements based on new product features, product enhancements, and user feedback. * **Version control of documentation**: Utilize version control systems to manage changes to documentation and track revisions. * **Gather feedback on documentation**: Collect user feedback to gauge comprehension and identify areas for enhancements. * **Creation of visuals for documentation**: Produce illustrative visuals, diagrams, and flowcharts to visually depict intricate software workflows. * **Research on technology advancements**: Research new documentation tools, methods, and industry standards. * **Training for documentation contributors**: Guide technical staff and other subject-matter experts in documentation standards and approaches. **Expertise & Attributes** * A background in computer science, technical writing, or a related discipline. * Practical understanding of software development lifecycle, from design through implementation. * Excellent written and verbal communication abilities, with the capacity to elucidate complex technical concepts into clear, easily understood documentation. * A keen focus on detail and accuracy. * Mastery in technical documentation tools like MadCap Flare, Oxygen XML Editor, or similar. * Practical mastery of version control systems, particularly Git. * Proficiency in producing visuals using tools such as Adobe Illustrator, or Sketch. * Proven track record crafting documentation for SaaS products. * You probably know how to work autonomously and in tandem with cross-functional teams. **The Perks of Being Here** * Full health, dental, and vision insurance with extremely low premiums for employees. * Generous paid time off (PTO) and company holidays to ensure a healthy work-life balance. * We offer a robust 401(k) plan with immediate vesting, which helps to ensure a financially secure future. * Training resources and budgets to help ensure career growth. We focus on personal development plans for our employees! * A collaborative, supportive work environment that fosters innovation and excellence. At our location in Glendale, there is a focus on internal collaboration, too! * An opportunity to play a pivotal role in our organization. You will contribute greatly to our product. Our company encourages individual impact. Become part of our amazing team!Glendale, AZOn-siteFull-time & Contractor$70,000 - $90,000 per yearTechnical & Web Content27 days ago
- We're a technology company disrupting the way businesses connect and communicate, and we're seeking a passionate Technical Writer to join our expanding team right here in Jersey City. Our users need crystal-clear documentation to fully leverage our innovative solutions. As a Technical Writer, you will translate complex technical concepts into easily digestible and engaging user guides, API documentation, and FAQs. **Your Mission as Our Technical Writer** * Dive deep into our product architecture and collaborate with our engineering, product, and support teams to gain a thorough understanding of our technologies. * Craft comprehensive and user-friendly technical documentation, including user manuals, API references, troubleshooting guides, and release notes. * Maintain and update existing documentation to reflect the latest product features and enhancements. * Work with our development teams to understand what documentation needs to be prioritized and created for each software release. * Solicit user feedback and data to optimize documentation for effectiveness and usability. * Help develop a long-term documentation strategy aligned with the future product roadmap. **What Sets You Apart** * A background steeped in technical comprehension, with a knack for distilling complex data into layman’s language. * Prior experience with documentation standards and technologies (e.g., Markdown, Sphinx, Read the Docs). * A meticulous eye for detail and the tenacity to see documentation through to completion. * Experience with a content management system. * Excellent project management skills; must be adept at time management, workflow prioritization and goal setting. * Great interpersonal communication skills with the ability to develop solid working relationships. **Your Foundation of Knowledge** * A bachelor’s degree in technical communication, computer science, or related discipline is preferred. * A portfolio demonstrating an exceptional grasp of technical writing concepts. Samples of API documentation or developer tutorials are especially welcome. * Familiarity with Agile development environments. **Benefits & Perks** At [Company Name], we value our employees and believe that taking care of you means you can do your best work. That’s why we’re committed to providing our team members with first-class benefits and perks: * Competitive pay and bonuses. * Comprehensive health, dental, and vision insurance plans. * Generous paid time off policy to ensure work/life harmony. * 401(k) match so you can invest in your future. * Opportunity for professional growth and development through online training and certifications. * Team building activities. We are located in the heart of Jersey City, surrounded by other forward-thinking companies and just a stone's throw away from the best restaurants and cultural attractions the city has to offer. Plus, you'll be joining a supportive, collaborative culture that's committed to providing opportunities for growth and advancement. We believe in empowering our employees to take ownership of their careers and make a real impact on our company and the wider tech landscape. We encourage any qualified candidates, even if you feel you only meet some of our desired requirements, to apply. Join us and become a critical piece of a movement reshaping business communication!Jersey City, NJOn-siteFull-time$70,000 - $90,000 yearlyTechnical, Blog Writing27 days ago
- As digital landscapes evolve, businesses require sophisticated strategies to engage effectively with their audiences. Our marketing solutions firm in Los Angeles is actively seeking a dynamic Technical Content Specialist to bridge the gap between intricate technical data and compelling, customer-centric content. **What You'll Contribute:** * Convert intricate technical data into clear, concise, and actionable marketing narratives. * Work in lockstep with the marketing, product, and engineering teams to extract key data points and product strengths. * Build content for a multiplicity of platforms, spanning blog posts, white papers, case studies, infographics, and social media updates. * Manage content distribution to achieve optimal visibility and generate quality leads. * Utilize analytic tools to measure content engagement and iterate accordingly to amplify impact. * Maintain up-to-date insights into industry trends and emerging technologies to maintain content relevancy. * Offer a crucial layer of technical scrutiny to maintain accuracy throughout all marketing materials. * Optimize content by use of SEO best practices for optimum search engine visibility. **Qualities We Admire:** * Background in a technology-centric discipline with experience crafting marketing collateral. * A comprehension of digital marketing practices with a talent for presenting technical concepts in easily consumable formats. * Stellar writing talents with an acuity for grammatical perfection and content arrangement. * Competence in data interpretation and conversion into story-driven formats. * Expertise in SEO principles, web analytics tools (such as Google Analytics), and content management platforms. * A natural flair for teamwork and cross-functional collaboration. * Ability to tackle multiple content projects simultaneously. * An unwavering focus on outcomes with a devotion to fulfilling marketing objectives. **In addition to:** * Adaptability when addressing shifting project variables. * Creative ideas to amplify the effects of content campaigns. * Attention to accessibility criteria to make certain content is universally engaging. **Why Our Los Angeles Firm?** Our agency stands as a community of imaginative professionals committed to creating compelling content that captivates audiences. We take pride in encouraging a diverse workplace where employees can openly voice ideas and evolve professionally. You'll relish comprehensive health benefits, adaptable work setups, professional advancement programs, and a vibrant company culture rooted in teamwork, innovation, and making a demonstrable difference for our client base. Take advantage of an unmatched setting to improve your creative capabilities and accelerate your professional journey.Los Angeles, CAOn-siteFull-time / Freelance$60,000 - $90,000 annuallyTechnical & Content Marketing27 days ago
- Our dynamic team needs a sharp Technical Content Specialist in Laredo, TX, who can transform intricate technical details into engaging, user-friendly content. This is not your typical technical writing role; we're searching for someone who thrives on simplifying the complex and adding a touch of creativity to otherwise dry subject matter. If you have a knack for turning "bleh" into "aha!" moments, keep reading. **Key Responsibilities** * Translate technical jargon into accessible language for diverse audiences – think of it as making rocket science understandable for your grandma. * Develop, write, and maintain various types of technical documentation, including API documentation, user manuals, training materials, and troubleshooting guides. * Collaborate closely with our engineering, product, and customer support teams to understand their needs and ensure content accuracy. We are all in this together. * Conduct thorough research on products, technologies, and development processes to ensure documentation accuracy. * Maintain a consistent voice and brand guidelines across all documentation. * Help enhance the user experience with exceptional documentation quality and design. * Write easily consumable "How-To" and instructional style documents. * Create "Release Notes" from data provided by multiple technical teams. **Experience & Skills** * Proven track record as a technical content writer, or a related position. * Stellar writing, editing, and proofreading skills; you can catch a typo at 50 paces. * Familiarity with standard methodologies and trends in technical documentation. * Proficiency in document production software (e.g., MadCap Flare, Adobe FrameMaker, Microsoft Suite, Confluence, Markdown). * The ability to handle multiple projects concurrently while maintaining high-quality standards. * Understanding of API documentation is highly valued. * Hands-on expertise working within development, software, or hardware environments. **Qualities We Value** * A knack for demystifying technical concepts * Excellent attention to detail * A commitment to accuracy * Effective communication and collaboration skills **Perks & Pluses** * Generous paid time off (because everyone deserves a vacation) * A strong emphasis on professional growth; we want you to grow as we do * Full benefits package including health, dental, and vision coverage, as well as a 401(k) plan. * A collaborative team environment with opportunities for career advancement. Make a real contribution to our growing environment. Be supported in your initiatives! If you're a detail-oriented technical storyteller eager to make a lasting impact, we'd love to hear from you! Join us and let's redefine technical documentation, one user-friendly page at a time. With us, you're not just an employee; you're a key component of our vision. Help us achieve next-level excellence in both content and execution!Laredo, TXRemoteFull-time/Part-time$45,000 - $65,000 per yearTechnical/Content Marketing28 days ago
- Our growing tech firm, located right in the heart of San Diego's vibrant tech corridor, seeks a versatile technical communicator ready to shape how our users interact with our groundbreaking products. We're not just launching software; we're engineering experiences, and clear, concise documentation is paramount. **Essential Missions for the New Communicator** * **Documentation Development:** Develop and execute complete documentation suites for our complex product lines. This includes designing help guides, crafting tutorials, generating release notes, and refining knowledge base articles. * **Content Management:** Take responsibility for the organization and maintenance of all documentation. Evaluate information architecture and implement efficient solutions for content retrieval and updates. We will want you to curate a documentation lifecycle process. * **Audience Interaction:** Collaborate extensively with subject matter experts, engineering, and product teams to gather information. Your insights will greatly help transform sophisticated features into understandable content. Actively solicit user input to optimize documentation based on real-world application and comprehension. * **Continuous Improvement:** Stay on the cusp of current methodologies and applications in technical communication. Explore chances to implement progressive approaches and resources to enrich our documentation suite. You'll need to test out various platforms, formats, and engagement approaches. * **Quality Enhancement:** You are the guardian of the voice, style, and branding of our communication. Implement a rigid quality assurance procedure, perform regular audits, and guarantee compliance with sector guidelines and legal requirements. Help promote technical excellence in content writing. **Credentials We Value** * A academic background in technical communication, English, computer science, or similar field. This role seeks individuals with relevant degrees, certifications or a strong set of skills. A combination of skills, abilities and life-experience is applicable to this position. Previous work as a teacher or professor is a major plus. * 5+ years professional journey in technical communication, preferably in the software or tech industry. Tell us all about your previous writing in the technology and engineering domains! * Competency with a wide array of documentation software and tools (e.g., MadCap Flare, Adobe FrameMaker, Confluence, Git). Show us the depth and versatility of your toolkit. * Ability to understand complex technical concepts and translate them into easy-to-understand user guides and tutorials. This will be essential to maintaining excellence! * Strong writing, communication, and collaboration proficiencies. Showcase your capabilities to impact documentation teams. **Advantages Awaiting You** * Full medical, dental, and vision protection * Generous paid time off (We love that you prioritize your family and friends, health, and experiences! * Competitive compensation, performance bonuses, and equity packages. We share the prosperity of our success! * Dynamic work setting in the core of San Diego's tech scene. Be prepared to see our office at major networking events in the surrounding regions. * Prospects for career progression and expertise enhancement in a rapidly evolving business. **Culture that Inspires** We're a San Diego based innovative company committed to making advanced technologies available through excellent communication. Join our culture of cooperation, ingenuity, and unrelenting commitment to greatness. Make an influence and grow in a workplace where your abilities are celebrated and your development is championed.San Diego, CAOn-siteFull-time$80,000 - $110,000 per yearTechnical & Content Marketing30 days ago