40 jobs found
- We're seeking a versatile technical communicator to produce accessible, accurate documentation for our software development lifecycle in Omaha. Our ideal collaborator can transform complex source code, design specifications, and testing protocols into clear, concise language understandable by both technical and non-technical audiences. In this on-site freelance role, you will partner closely with software engineers, QA testers, product managers, and support specialists to produce tutorials, FAQs, installation guides, API documentation, and release notes. We're looking for a true communicator who prioritizes user experience through their expertise and attention to detail. **Your Tasks & Contribution** * Participate in sprint planning and daily scrum meetings to anticipate documentation needs related to upcoming features and releases. * Review technical documentation provided by engineers and provide feedback on clarity, accuracy, and completeness. * Create and maintain comprehensive documentation for all software products, ensuring documentation is accessible, up-to-date, and aligns with company brand standards. * Work with support teams to improve knowledge base articles and training material that helps users troubleshoot issues quickly. * Employ a variety of media to document solutions and support process documentation efforts. * Continually expand your familiarity with the organization’s technology platform. **Knowledge & Talents** * Demonstrated history of producing high-quality technical documentation, including API documentation, user guides, and troubleshooting guides. * Proficiency in technical writing and communication principles. Clear concise style required. * Familiarity with Markdown, HTML, and other markup languages to format and publish documentation. Knowledge of MadCap Flare is a plus. * Experience documenting code libraries, SDKs, and REST APIs for external and internal developers. * Comfort working in an Agile/Scrum software development environment, integrating documentation into the development process. * Capability to independently investigate software functions, architecture, and user interfaces to understand and document functionality. **What You'll Gain** As a technical communicator here, you will have autonomy to shape and improve the documentation development standards of our entire company. This opportunity includes consistent workflow as a valuable freelance contributor. Our workplace culture prioritizes continual self-improvement, mentorship, and open-door communication. You will receive timely responses, helpful context, and plenty of direct access to stakeholders across engineering, product, and design. Moreover, as a freelance role, you'll have the flexibility to schedule your work and integrate project milestones within your schedule.Omaha, NEOn-siteFreelance$45-$65 per hourTechnical/Copywriting8 days ago
- Our engineering division seeks a meticulous technical documentation writer in New Orleans, Louisiana, to craft clear and concise documentation for our groundbreaking software solutions. We aren't just looking for someone who can write; we need an individual who can translate highly complex technical jargon into user-friendly guides, tutorials, and API references that resonate with developers, end-users, and internal teams alike. **The Impact You Will Have:** * Develop and maintain comprehensive documentation suites including user manuals, developer guides, troubleshooting FAQs, and API documentation. * Collaborate closely with software engineers, product managers, and quality assurance teams to gather information and validate content accuracy. * Conduct in-depth research on software features, functionalities, and technical specifications to create accurate and informative documentation. * Produce clear, concise, and consistent writing style that adheres to established style guides and brand guidelines. * Update existing documentation to reflect software updates, bug fixes, and new feature releases. * Create diagrams, screenshots, and other visual aids to enhance understanding and engagement. * Contribute to the development and maintenance of the documentation repository. * Participate in documentation review cycles and incorporate feedback from stakeholders. * Stay abreast of industry trends and best practices in technical communication. * Advocate for documentation quality and usability within the product development lifecycle. **Credentials We Admire:** * A background in technical writing, English, computer science, or a related field, or a solid history in self-taught approaches to those fields. * Demonstrated proficiency in technical writing principles and best practices. * Experience documenting software applications, APIs, and web services. * Familiarity with documentation tools such as MadCap Flare, Confluence, or similar platforms. * Experience with version control systems such as Git. * Capacity to quickly grasp complex technical concepts and effectively communicate them to diverse audiences. * Superb written and verbal communication skills. * Detail oriented with a commitment to accuracy and quality. * Proficient in creating diagrams and visual aids. **Perks to Amplify Your Journey:** * Competitive remuneration aligned with the area's economic standards, accompanied by a comprehensive suite of benefits. * Generous provision for paid leave, facilitating a harmonious equilibrium between professional commitments and personal rejuvenation. * Expansive prospects for career enhancement, affording avenues for advancement within the organization's hierarchical framework. * Investment in ongoing skill refinement, facilitating professional growth and enrichment. * Commitment to cultivating a stimulating and collaborative work ambiance. **Our Ethos:** We are a software company located right here in New Orleans committed to providing accessible technology that empowers people and organizations to make informed decisions through superior documentation. Join our team and help us revolutionize the software documentation experience.New Orleans, LAOn-siteFull-time$60,000 - $80,000 per yearTechnical & Scriptwriting8 days ago
- We're searching for a skilled technical writer deeply familiar with e-commerce platforms, ready to take ownership of our growing product description needs in St. Petersburg, FL. Forget stuffy corporate jargon; we're a boutique tech company looking for someone to bring life, clarity, and a touch of personality to our product documentation. We value individuals who can balance technical accuracy with user-friendly language, ultimately helping our customers understand the full potential of our platform. **Craft & Creation: Your Role** As our resident product description specialist, you will: 1. Dive Deep into E-Commerce: Understand our e-commerce platform inside and out, acting as a liaison between the development and marketing teams. 2. Create Engaging Product Descriptions: Write clear, concise, and SEO-optimized product descriptions that highlight key features and benefits. 3. Maintain Documentation: Keep all product documentation up-to-date and accurate, reflecting the latest features and improvements. 4. Collaborate with Product Managers: Work closely with product managers to understand product roadmaps and incorporate new features into documentation. 5. Improve User Experience: Make documentation accessible and user-friendly for a diverse audience, ranging from seasoned developers to novice users. 6. Adhere to Style Guides: Ensure consistency in tone, style, and terminology across all documentation. 7. Participate in Agile Processes: Actively participate in sprint planning, daily stand-ups, and retrospectives. 8. Address User Feedback: Use customer feedback and data to identify areas for documentation improvement. 9. Create Supporting Materials: Develop how-to guides, tutorials, and FAQs to further support user understanding. 10. Stay Updated: Keep up with the latest trends in e-commerce and technical communication. **Your Artistic Profile: Skills That Shine** You probably have: * A portfolio that sings. Strong writing samples demonstrating your technical writing proficiency and a passion for conveying technical information. * Industry Exposure: An understanding of e-commerce platforms and terminology. Bonus if you have hands-on experience with specific platforms like Shopify, Magento, or WooCommerce. * Hands-on Expertise: Excellent writing, editing, and proofreading skills. * Intellectual Foundation: A bachelor's degree in English, Technical Communication, or a related field. If you've got practical experience, we’re always happy to waive any degrees! * Practical Knowledge: The capability to turn complex information into easily digestible content. * Familiarity: Basic knowledge of SEO principles and how to incorporate keywords into product descriptions. **Studio Culture: What We Offer** * Remote First: Full-time remote position; work from anywhere, collaborate from anywhere! * Growth Potential: We're growing, and so can you. Plenty of opportunities to expand your role and expertise as the company evolves. * Autonomy: A high level of autonomy and ownership in your work. * Collaborative Environment: Work with a team of passionate developers, designers, and marketers. * Latest Tools: Access to the latest tools and technologies in the e-commerce space. **Creative Compensation: What You Can Expect** As a freelance technical writer and product description specialist, your payment expectations could be: * Competitive hourly rates, based on experience and the project’s complexity. * Project-based contracts tailored to project scope and turnaround. * Flexible payment terms - because money talks! We strive to keep our work fun and relaxed! Join our studio today.St. Petersburg, FLRemote/On-siteFreelance/Contractor$35 - $65 per hour, project based.Technical Writing & Product Descriptions8 days ago
- We're seeking a detail-oriented and creative technical writer to join our growing team in Gilbert, Arizona. If you excel at translating complex technical information into clear, concise, and engaging user documentation, this opportunity is tailored for you. **Your Central Responsibilities** * Craft, revise, and maintain a comprehensive suite of technical documentation, including user manuals, API references, tutorials, and troubleshooting guides. * Collaborate closely with software engineers, product managers, and customer support teams to gain a deep understanding of our products and services. * Transform intricate technical concepts into easily understandable content for diverse audiences, ranging from novice users to experienced developers. * Employ a variety of media formats, such as text, graphics, screenshots, and videos, to enhance the clarity and effectiveness of documentation. * Ensure all documentation adheres to established style guides, branding standards, and quality control procedures. * Manage documentation projects, tracking progress, and meeting deadlines effectively. * Analyze user feedback and documentation usage data to identify areas for improvement and content updates. * Stay abreast of the latest industry trends and technologies to continuously enhance your writing skills and knowledge. **Competencies for Success** * Proven experience crafting stellar technical documentation for software or technology companies. * Mastery of technical writing principles, style guides, and best practices. * Adept at independently researching complex technical subjects. * Top-notch ability to collaborate effectively with cross-functional teams. * Sharp eye for detail, ensuring accuracy and consistency throughout all documentation. * Outstanding written and verbal communication skills, capable of explaining complex concepts in plain language. * Fluency in documentation tools and software, such as MadCap Flare, Adobe FrameMaker, or similar programs. **Academic Preparation** A Bachelor's degree in technical writing, English, computer science, or a related field is beneficial. Certification in technical communication or related areas is also a plus. Practical experience may substitute for formal training. **Benefits & Perks** We are an equal-opportunity employer, and we are committed to creating an inclusive environment for all employees. You will receive the following: * Competitive Salary: * We offer highly competitive compensation packages. * Comprehensive benefits: * Including medical, dental, and vision insurance. Retirement plan with employer matching. * Generous Time Off: * Includes paid time off, sick leave, and holidays. Flexible work schedule options. * Professional Growth: * Opportunities for professional development and career advancement. Access to online training resources and conferences. * Team Events and Activities: * Regular team outings, social events, and company-sponsored activities.Gilbert, AZOn-site / RemoteFull-time$65,000 - $85,000 per yearTechnical Writing & Content Marketing10 days ago
- We're a rapidly expanding cybersecurity firm headquartered in Chandler, Arizona, seeking a highly skilled Technical Content Specialist to bridge the gap between our complex technological solutions and our diverse audience. Our documentation needs are outpacing our current resources, and we need someone with the experience to manage a complete technical content ecosystem, ensuring our products are easily understood by everyone, from end-users to enterprise-level clients. **Key Responsibilities:** * **Content Orchestration**: Spearhead the strategic development and implementation of a streamlined content strategy, ensuring all materials are cohesive, accurate, and accessible. This encompasses everything from API documentation to user manuals. * **Tech Deep-Dive**: Collaborate with our team of engineers, product managers, and cybersecurity experts to gain an intimate understanding of our technological offerings. Translate complex concepts into clear, concise, and easily digestible language suitable for both technical and non-technical audiences. * **Platform Management**: Maintain and enhance our existing documentation platforms, including our knowledge base, FAQ sections, and interactive tutorials. Evaluate and recommend new technologies to improve content delivery and user experience. * **SEO Augmentation**: Work alongside our marketing and SEO teams to implement keyword research and on-page optimization. Apply structured data to ensure optimal search visibility for our content library. * **Analytics & Measurement**: Establish and monitor key performance indicators (KPIs) to assess content effectiveness and identify opportunities for enhancement. Deliver periodic reports on content usage and engagement metrics. * **Content Refresh & Modernization**: Regularly audit and update existing content to ensure accuracy and relevance. Retire deprecated content and introduce modern content formats to better suit user preferences. **Core Qualifications:** * Academic grounding in technical communications, English, journalism, or a similar field. * A proven background in technical writing within a fast-paced technological environment, preferably within the cybersecurity industry. * Extensive knowledge of documentation tools and content management systems (CMS). Familiarity with tools such as MadCap Flare, Confluence, or similar platforms is highly desirable. * Exceptional writing, editing, and proofreading capabilities. A rigorous commitment to detail and accuracy is paramount. * Comprehensive insight into SEO best practices for content development and search engine optimization. * Exceptional interpersonal and communication prowess to foster collaboration with stakeholders from various departments. **Benefits & Perks** * Competitive Compensation: Commensurate with background and practical know-how. * Comprehensive Health Plans: Multiple plan options for you and your dependents, commencing on day one. * Generous PTO: Inclusive vacation, sick days, and company holidays to ensure work-life equilibrium. * Professional Growth: Opportunities for training, certifications, and career progression within a dynamic organization. * Cutting-Edge Atmosphere: Work at the forefront of cybersecurity technology, influencing industry evolution and thought leadership. * Modern Headquarters: Our Chandler headquarters features on-site amenities and a collaborative work environment. Easy access to local lunch spots and Tempe Town Lake. * Employee Assistance Program: Confidential assistance to support your physical, mental, and fiscal well-being. If you’re a technical communications professional keen on driving technological awareness through lucid and insightful content, we encourage you to connect! Let’s fortify the global cybersecurity posture – one expertly written document at a time.Chandler, AZOn-siteFull-Time$70,000 - $95,000 per yearTechnical Content10 days ago