40 jobs found
- Our rapidly expanding team at the AI-powered writing assistant startup needs a versatile technical copywriter in Anaheim, CA. You'll play a pivotal role bridging the gap between our cutting-edge AI technology and our diverse user base. If crafting clear, concise, and compelling content to empower both technical and non-technical audiences excites you, this role could be your next step. **The Challenge: Conveying Complex Tech Simply** Your mission is to translate complex AI concepts into user-friendly language. Your work directly impacts the understanding and adoption of our AI writing tools. It's not about simply documenting features; it's about crafting a compelling narrative around the potential of AI to empower everyone to write better. **Areas of Focus** * **Documentation Refinement:** You'll improve our existing knowledge base with a focus on accessibility and clarity. * **User Guide Creation:** Develop step-by-step tutorials to help users quickly master our tools. * **API Documentation:** Build detailed, well-organized documentation for developers looking to integrate our AI writing API into their systems. Attention to precision and detail are essential in the case, and some programming knowledge (for instance, a rudimentary acquaintance with Python and Java) would prove helpful, if not completely mandatory. * **Onboarding Materials:** Craft welcome guides, tooltips, and tutorial videos that drive rapid user engagement. * **Blog Posts and Thought Leadership Pieces:** You will have to draft various posts from introductory materials, for novice users of AI-powered writing, to more technical in-depth analysis. * **Integration SEO**: Implement current search engine optimization principles and tactics to broaden distribution and effectiveness. **Skills That Sparkle** * A solid grasp of technical concepts and terminology, ideally related to AI or machine learning. * Exceptional writing and communication capabilities with a focus on conveying technical information clearly. * Previous professional involvement related to user guide drafting, API document creation, and maintenance, or another content creation role. * An ability to easily integrate criticism, comments and concerns into your professional performance. To do that properly, we suggest adopting agile methodologies into your work. You do not need to become a scrum master, nor do you need to understand all theoretical concepts related to this. However, it is advised that you get comfortable using software such as Jira or Trello for organization and project management. Basic comfort with using Notion and/or other note-taking apps is an equally important consideration, as that might be requested in order to create a solid content base. * Ability to work independently while thriving in a collaborative, fast-paced environment. **Bonus Points If:** * Prior experience in the AI or SaaS industry. * A degree or certification in technical writing or a related field. * Familiarity with SEO principles and content marketing best practices. **Why You Will Like Working with Us** * **Remote work environment**: You'll be able to work and live in Anaheim, or anywhere in the United States, and abroad! * **Flexible part-time hours**: Part-time schedule with adjustable working hours; 20-30 hours each week. * **Competitive hourly rate**: $25-$35 per hour, based on experience. * **Opportunity to make your mark:** You will join a dynamic team that is passionate about making technology available for everyone. Be a vital addition to the process of increasing our company's exposure, and join our efforts of expanding our audience base. * **Professional growth and development**: We'll provide you with numerous opportunities to learn, develop, and succeed, by improving your skills through projects such as creating case studies, drafting whitepapers, publishing articles in external channels, as well as integrating user input in future iterations. If this is something you are interested in, then consider applying and joining our dynamic, young and modern company! Our human resource team is looking forward to hearing from you, so send them your application, together with your prior work and other relevant materials. You won't regret it!Anaheim, CARemote & On-siteFreelance, Part-time$25-$35 per hourTechnical & Copywriting10 days ago
- Our team is seeking a diligent technical documentation specialist in Irvine, CA, with a keen interest in producing clear and accessible guides for our software users. We aim to bridge the gap between complex code and intuitive user experiences. The role offers you an environment of continual learning and professional growth. If explaining technological concepts concisely is your forte, we would like to meet you. **Key Responsibilities** * Develop and maintain a comprehensive suite of technical documentation, including user manuals, API documentation, and troubleshooting guides. * Work closely with software engineers and product managers to understand product functionality and translate it into understandable end-user documentation. * Create and maintain an online documentation repository. * Contribute to the evolution of documentation standards and processes. * Create videos, interactive tutorials, and animated guides. * Participate in testing documentation for accuracy and usability before release. * Incorporate feedback from users, support teams, and developers into documentation revisions. * Keep documentation up to date with software releases and product updates. **Skills & Experience We're Seeking** * A technical degree such as Computer Science is preferred or related field experience. * A proven history of 3+ years in writing technical documentation for software applications. * Advanced proficiency in authoring tools and content management systems. * Outstanding analytical and problem-solving abilities. * Top-notch communication skills: written, verbal, and presentation. * Knowledge of instructional design principles is highly valued. * A passion for making technology accessible. **Company Perks and Privileges** We recognize that our people are our strength, and we back that claim with a package that offers a multitude of financial and professional benefits: * Competitive remuneration in recognition of skill and effort. * Health coverage covering all elements of personal wellness. * A generous PTO policy enabling an appropriate work/life integration. * Continuous learning prospects, supporting industry relevance. * Resources, modern tools, and facilities to optimize personal success. * Flexible work arrangements. **Organizational Culture** We nurture a collaborative environment where transparency and idea-sharing are highly valued. Our commitment to diversity fosters a setting where every member can flourish and feel empowered. We focus on nurturing future tech thought leaders through career enrichment opportunities that grow in depth and significance.Irvine, CAOn-siteFull-time$70,000 - $90,000 per yearTechnical Documentation11 days ago
- Our organization is currently undergoing a crucial transition. We need a highly-skilled Technical Copywriter in Oakland, CA, to rewrite our existing API documentation and developer tutorials. Our current documentation is outdated and, frankly, confusing, resulting in unnecessary support tickets and hindering developer adoption. You will be at the forefront of simplifying our most complex technical concepts and transforming them into understandable guides for developers. This is not just about writing; it's about creating clarity. We’re not looking for someone to just rehash what’s already there. Instead, we want a technical writer who is unafraid to challenge existing assumptions, rewrite sections from scratch, and propose innovative approaches to presenting our technical information. Our editorial group seeks a dedicated individual who can translate detailed specifications into easy-to-understand instructions that developers can follow independently. **What Awaits You in This Venture** * **Information Architecture:** Reorganize and restructure current documentation to improve navigability and information accessibility. * **Tutorial Creation:** Develop practical tutorials that guide developers through the setup, customization, and advanced use of our APIs. * **API Documentation**: Revise and update API references with clarity and precision. * **Consistency Advocate:** Implement and enforce documentation style guides to keep the content unified. * **User Insight**: Partner with customer support and product teams to obtain comments and align documents with end-user requirements. * **Testing & Validation**: Perform exhaustive tests on documentation with developers to incorporate actionable adjustments. **Your Blueprint for Success** * A scholarly preparation with emphasis in Communications, Computer Science, or an associated discipline. * A demonstrated industry background in creating documentation, API guides, or software instruction guides. * Mastery of API technologies (REST, SOAP) and coding languages (JavaScript, Python). * Capacity to understand complicated software architectures and technical frameworks. * Deep comprehension of user-centered design and information layout principles. * Remarkable capability in explaining intricate ideas effectively and accurately. **Rewards & Realization** We provide various incentives to foster work-life harmony. These incentives include medical care coverage, a 401(k) retirement package, substantial time off (vacation and sick days), adaptable working agreements, and paid training chances to develop skills. We champion continuous development by delivering training, mentoring opportunities, and career development workshops. Our commitment to fair practices extends to reasonable housing, comprehensive healthcare benefits and a diverse work atmosphere that stimulates inclusivity and belonging. Further support will also encompass wellness initiatives focused on emotional and bodily health, child benefits to improve family stability, and financial planning to equip members for their long-term aims. If you’re committed to creating meaningful change and driving industry developments in this innovative city of Oakland, let’s unite and create together! Our growing business is determined to encourage expertise in the Bay Area.Oakland, CAOn-siteFull-time$90,000 - $120,000 per yearCopywriting, Technical12 days ago
- Our engineering team in Chicago needs a seasoned technical documentarian to translate complex code, architecture diagrams, and API endpoints into clear, concise, and user-friendly documentation. Think of it as being the bridge between the minds of our developers and the fingertips of our users. Your success isn't measured by lines of code written, but by how well you enable others to understand our technology. **Your Primary Responsibilities** * Craft comprehensive documentation for our suite of software products, including API references, user guides, tutorials, and troubleshooting guides. * Collaborate directly with software engineers, product managers, and UX designers to understand the product inside and out. * Maintain existing documentation to ensure accuracy and relevance as the product evolves. * Produce diagrams, flowcharts, and other visuals to enhance comprehension of technical concepts. * Contribute to the development of documentation standards and best practices within the organization. * Work closely with customer support teams to identify common questions and knowledge gaps among users, proactively addressing these gaps with clear and helpful documentation. * Create code examples in various programming languages to demonstrate the proper usage of our APIs. * Organize documentation using a consistent and intuitive information architecture, making it easy for users to find what they need. * Gather user feedback to continuously improve the quality and usefulness of our documentation. * Keep abreast of the latest technology trends and documentation tools, identifying opportunities to enhance our processes. **Necessary Experience** * Solid history in technical writing, with a portfolio of technical documentation samples. * Competency with documentation tools and content management systems. * Capability to understand and communicate complex technical concepts simply. * Superb written and verbal communication skills. * Experience in software development environments using multiple programming languages. * Deep working knowledge with markup languages like Markdown and reStructuredText, including associated tooling for publishing and formatting. * Background in source control using tools like Git and associated branching methodologies for documentation updates. * Familiarity with working on agile software teams, especially when sprints involve documentation deliverables. **What Makes You Exceptional** * Experience writing documentation for software developers, including API reference documentation and code samples. * Proficiency in creating visual aids, such as diagrams and flowcharts, to enhance understanding of complex concepts. * Contributions to open-source projects, whether through documentation, code, or issue tracking. **Compensations & Benefits** We believe in rewarding the talent and hard work that goes into crafting world-class technical documentation. Our contractor packages offers: * Competitive hourly rates reflective of your experience and expertise in the Chicago market. * Flexible work schedule, allowing you to balance personal commitments with project deadlines. * The opportunity to work on cutting-edge technologies in a rapidly growing software company. * Collaboration with a team of highly skilled engineers and product managers, fostering an environment of continuous learning. * Professional development opportunities to expand your technical writing skills and knowledge. This includes budget for tools and subscriptions needed to complete contracted work. * Direct impact on user experience, as your documentation plays a critical role in user understanding and adoption of our products.Chicago, ILOn-siteContractor/Freelance$60-$90/hourTechnical Writing12 days ago
- Our client, a rapidly expanding software firm nestled in the vibrant heart of St. Petersburg, Florida, needs a savvy Technical Writer to produce compelling, user-centric documentation. **The Mission at Hand** Craft lucid and technically accurate documents, which serve as indispensable guides for our diverse user base. These resources span a wide spectrum, including user manuals, API documentation, release notes, and troubleshooting guides. The goal is to simplify the complex, creating resources that empower users. **Daily Responsibilities** * Partner with product development, engineering, and customer support teams to fully grasp software functionalities. * Author clear and concise user manuals, API documentation, and troubleshooting guides. * Create tutorials, instructional videos, and FAQs for the online help center. * Oversee the complete documentation lifecycle from planning and writing to editing and publication. * Continuously enhance and modernize documentation based on user feedback and technical updates. * Lead user research and usability tests to boost document efficiency. * Contribute to the formulation of technical writing standards and protocols. * Remain informed about the newest software advancements and documentation methods. **Essential Skillsets & Experiences** * Demonstrated proficiency in technical writing, featuring a portfolio showcasing user guides, API documentation, or technical articles. * Deep comprehension of software development lifecycles and methodologies. * Capacity to quickly master sophisticated software and translate technical insights into easy-to-understand documentation. * Exceptional ability to edit, proofread, and ensure accuracy. * Familiarity with documentation tools such as Confluence, Jira, and MadCap Flare. * Exposure to creating documentation for cloud-based services is a significant advantage. * Keen eye for design and the power to ensure uniformity throughout all content. * A natural curiosity and commitment to problem-solving with excellent communication capabilities. * Previous engagement with St. Petersburg's thriving tech community. **A Competitive Benefits Program** * Highly competitive compensation paired with a full spectrum of health benefits (medical, dental, vision). * Substantial time off, encompassing generous vacation and holiday allowances, which ensures a healthy balance between your professional and private life. * Unrivaled opportunities for professional growth through structured training programs, conference opportunities, and certification paths. * Modern, flexible work solutions promoting work-life balance. * Engaging, team-centric culture fostering innovation, inclusiveness, and recognition. Enjoy social events and collaborative projects. * Equity participation options. This opportunity helps ensure everyone’s dedicated contributions are rewarded. * Company matched 401(k) program with immediate vesting that boosts your long-term financial planning. Contribute easily, leveraging pre-tax deductions and benefiting from immediate ownership. * A progressive stance toward mental wellness with resources and policies emphasizing support. Our office, in St. Petersburg, presents convenient access to some of the best beaches and cultural hotspots that the city offers.St. Petersburg, FLRemote & On-siteFull-time$70,000 - $90,000 per yearTechnical Writing & Content Marketing13 days ago